Patient Services Coordinator

City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)

Coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and physicians' offices.

Two of the four skill levels required: 1. Two years experience in healthcare environment or 2. Completion of healthcare related certificate program or 3. Associate's Degree or higher or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. 

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Job Summary

Coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and physicians' offices.

Two of the four skill levels required: 1. Two years experience in healthcare environment or 2. Completion of healthcare related certificate program or 3. Associate's Degree or higher or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)

Qualifications:

HS - High School Grad or Equivalent (Required)

Healthcare

Skills

Microsoft Office, Service Orientation, Technology/Computer

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.