Manager - Fleet Services - Maintenance & Damage

Major Responsibility: Responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the City/District.

Duties include, but are not limited to:

• Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels.

• Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade

• Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day, warranty recovery, cost per estimate and cost per deletion.

• Coordinates automotive damage appraisals/repairs and all activities related to repairs and maintenance including documentation and the ordering of parts, tools, and supplies

• Oversees, manages and maintains vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed

• At bussing locations, oversees the repair and/or maintenance of all busses for the operation.

• Partners with the respective Fleet owner, District/City Managers and/or External Partners to prioritize the workload according to business objectives

• Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.

• Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.

• Provides a safe work environment by ensuring all safety policies and practices are followed and maintained

Key Experiences

Knowledge/Skills:

• Organizational and prioritization skills

• Financial acumen and forecasting skills

• Talent management and delegation

• Proven written and verbal communication skills

• Excellent investigation and problem solving skills

• Negotiation and vendor management skills

• This position requires regular, on-site presence and cannot be performed remotely

Experience/Qualifications:

• High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)

• Minimum of 5 years management experience of employees in related field (rental car, automotive shop or service oriented field)

• Valid driver’s license and successful background check

• Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs

• Ability to lift 50 pounds and oversee multiple work areas

• This position requires regular, on-site presence and cannot be performed remotely

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the gene