Business Systems Analyst

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

The Business Analyst (US) supports the Generative AI Platform team by gathering and documenting requirements, driving user story development, and assisting in agile execution. They collaborate with technical teams, stakeholders, and business units to ensure alignment on project objectives and deliverables. This position helps optimize platform capabilities while maintaining a focus on user needs and business outcomes. 

What you will do:

• Requirements Gathering & Documentation 

  • Elicit, analyze, and document requirements for new platform features or enhancements. 

  • Develop user stories, process flows, and acceptance criteria in partnership with product managers and engineers. 

• Agile Facilitation 

  • Participate in sprint planning, daily stand-ups, and retrospectives, ensuring clear communication and issue resolution. 

  • Collaborate with the Scrum Master and product teams to prioritize the backlog. 

• Stakeholder Management 

  • Serve as a liaison between the engineering teams and US-based business stakeholders to clarify requirements and gather feedback. 

  • Assist in change management and user adoption efforts, including training documentation. 

What you will bring:

• 3+ years of experience as a Business Systems Analyst ideally within an AI or software development environment. 

• Experience working in Agile environment (Scrum/Kanban)

• Deep understanding of highly complex multi-platform applications and systems and proficient at identifying and solving business problems through innovative and practical solutions

• Experienced in collecting, documenting, communicating and managing system requirements from stakeholders and creating comprehensive reports, manuals, workflows, and specifications

• Proficient at managing tasks, timelines, and resources effectively to ensure successful project delivery

• Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements

What will set you apart:

• Bachelor’s degree in a related field preferred

• Certified Business Analysis Professional (CBAP) or similar certification a plus. 

  Financial industry experience preferred

• Prior production support and troubleshooting preferred

• Experience as a QA or Developer preferred

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.   You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.   You may be required perform other duties that are not included on this job description.  The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the op