Technology Consulting - Non-Financial Services - Senior Consultant - ServiceNow/Archer

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.  

Technology Consulting, Non-Financial Services, Senior Consultant – ServiceNow: This position could be located in NY, NJ, NC, GA, IL, PA, MA.

 

EY is the only professional services firm with a separate business unit (“FSO”) dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you are passionate about rallying together to solve the most complex challenges in the financial services industry, join our dynamic FSO team!

 

You’ll get to work on cutting-edge, disruptive technologies and assist with building and implementing new technology solutions and products to address challenges faced by the banking industry.

 

The team

 

Our Risk Technology Solution Delivery practice helps clients modernize systems, processes, and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing, competitive environment. The team leverages eGRC platforms, Microservices, Cloud, API Management, and open-source technologies to enable end-to-end automation with safe and sound architecture at optimum cost.

 

The Risk Technology Solution Delivery team is changing how clients interact with their customers, employees, and partners. We are modernizing their applications, creating new ones, and driving business efficiency across their ever-changing platform and channel infrastructures. Everything we do centers around this simple story.

 

What we look for

 

We seek highly motivated Senior ServiceNow consultants to successfully deliver ServiceNow solutions and services in a client consulting environment with a dedicated team of industry-experienced resources.

 

Your key responsibilities

The Senior ServiceNow Consultant will be responsible for leading project implementations and developing, investing, and maintaining thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complementary technologies in a client-consulting environment, including Integrated Risk Management (Policy & Compliance, Risk Management, Audit Management), Third-party Risk Management (TPRM), Business Continuity Management (BCM), Environmental, Social and Governance (ESG), Service Portal/Employee Center, NOW Experience, and UI Builder. Lead all technical aspects of offering development, project delivery, and solution delivery on the ServiceNow platform, including:

 

Skills and attributes for success

• Lead the technical team on implementation project teams, directing other technical consultants and testers.
• Assist Engagement Lead in workshops to gather agile user stories/epics/features using ServiceNow Agile or client-preferred Agile software.
• Direct customers on best practices across ServiceNow products and platforms.
• Develop Offerings, Solutions, and Designs for product implementations.
• Deliver Application UI Configuration and Workflow Configuration.
• Development of client-specific reporting needs, including Performance Analytics.
• Interface with ServiceNow technical product teams as needed.
• Prepare all client-facing and internal deliverables that are technology-related.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
• Be the Subject Matter Expert on the delivery of ServiceNow solutions.
• Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards
• Collaborate and contribute to creating, deploying, and maintaining Technical Best Practices and Standards.
• Ensuring technical deliverables are complete, consistent, high quality, on time, and deliver valued outcomes.
• Willingness to travel a minimum of 20%.

 

To qualify for the role, you must have

• Minimum 6 years of demonstrated experience as a key technical resource leading the development of solutions in client environments.
• 4+ years of ServiceNow implementation experience with IRM (GRC) implementations in a client consulting environment is required.
• Proficiency with Agile project management and delivery methodol