Wynn Daylife & Nightlife Cocktail Server/Marketing Model - 2024 Season

Job Description

The Nightlife and Daylife Club Cocktail Server / Marketing Model is responsible for providing superior guest service while interacting and entertaining in a professional manner. Service should be consistent with Forbes 5 Star Standard rating. All duties and assignments are to be performed according to departmental and Wynn company standards.

Job Duties:

• Greet, serve, interact and entertain guests courteously and in a timely manner with an upbeat attitude
• Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner
• Serving beverages, food and amenities in all areas of the pool and nightclub
• Take food and beverage orders from Guests table(s) and communicate orders properly to the service bar
• Organize and prioritize service per appropriate service sequence
• Up sell and suggestively sell menu items, celebration packages and beverages at all times
• Check food and beverage orders prior to serving to ensure that they are correct, properly presented and that special requests have been met
• Promptly deliver all beverages to appropriate tables and assigned work areas
• Manage multiple tables and tasks in an efficient and proactive manner
• Maintain a clean and hygienic workstation in accordance with Clark County Health Standards
• Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
• Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis
• Ensure daily/nightly opening and closing duties are completed
• Adhere to and enforce company specific safety and health department policies/procedures
• Report any incidents or violations to management
• Follow all designated emergency procedures
• Attend required trainings
• Marketing and promoting pool and nightclub events both on property and on Social Media platforms
• Maintain social platforms as indicated by management and participate in marketing campaigns via social media

Qualifications

• Minimum of 21 years of age
• Minimum of 1-year work experience in a high-volume beverage or nightclub setting
• Must be able to communicate in English with guests and other team members
• Must be able to work efficiently within a team environment
• Must have the ability to withstand high temperatures, heat and sun
• Must adhere to both company and department specific policies and procedures
• Embrace company culture and take pride in the resort and amenities

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.