Business Applications Analyst

About Bedrock

Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties, and making space for the community—all with the philosophy to operate for more than profit. 

Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world’s Most Innovative Companies by Fast Company. 

For additional information about Bedrock, please visit bedrockdetroit.com or connect with us on Facebook, Instagram, LinkedIn and X. 

Position Summary

The Business Analyst, Applications, internally titled Analyst, Applications, serves as a key technology partner to the organization, supporting and optimizing core business applications with a primary emphasis on Salesforce and the Microsoft ecosystem (including SharePoint, Power Apps, and related Power Platform tools). Reporting to the Director of Applications, this role is responsible for gathering and documenting business and technical requirements, managing recurring support issues, and providing Tier 2 application support escalating to software vendors as needed. The Analyst helps ensure that all technology solutions—especially Salesforce and Microsoft tools are aligned, scalable, and optimized to support business processes and organizational goals.

Responsibilities

• Enhances, configures, and administers Salesforce and integrated platforms, such