Regional Business Manager - Midwest/Central (Chicago, IL)
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Job Description
Overview
Waters Corporation is seeking a Regional Business Manager to lead regional commercial strategy and execution for our Research portfolio. This is a senior leadership role for a strategic, people-centric, and customer-obsessed commercial leader who can strengthen the Waters brand, win new business, and expand long-term value with existing customers.
Reporting to the General Manager, Research Sales West, this role owns regional performance and leads a selling model across reagents and instruments. The Regional Business Manager is accountable for shaping customer strategy, developing sales talent, and delivering tailored solution-based engagements that align Waters’ capabilities to customer needs.
Territory:
IL, OH, TN, West Virginia
Ideal Candidate Location:
Chicago, IL
Responsibilities
Drive Strategic Growth (Hunt and Farm)
Own and deliver regional revenue, growth, and pipeline performance
Lead new customer acquisition, competitive conversions, and whitespace expansion
Expand and deepen existing customer relationships through multi-year account growth strategies
Develop fit-for-purpose, customized commercial strategies for priority and complex customers
Translate commercial strategy into clear regional execution plans and measurable outcomes
Build and Lead High-Performing Sales Teams
Lead, coach, and develop a team of sales representatives
Establish a culture of ownership, accountability, collaboration, and continuous improvement
Conduct rigorous pipeline, territory, and deal reviews
Identify and develop future leaders while building strong succession plans
Elevate the Customer Experience and Waters Brand
Serve as a senior commercial presence with key research customers and stakeholders
Lead strategic customer engagements and complex negotiations
Ensure customer interactions reflect Waters’ values, scientific leadership, and solution-oriented approach
Position Waters as a trusted long-term partner to customers
Lead Through a Networked Selling Model
Orchestrate regional execution across a network that includes sales representatives, Inside Sales partners, Technical Sales Specialists, and Applications Scientist–Training teams
Align resources to customer priorities and strategic opportunities
Share market and customer insights with Commercial and Research leadership
Operate with Integrity and Discipline
Maintain high standards for forecasting accuracy, CRM discipline, and operational rigor
Ensure all commercial activities comply with company policies and healthcare regulations
Model ethical leadership and sound professional judgment
Qualifications
Required Qualifications
Bachelor’s degree required
8+ years of sales experience in life sciences preferred.
3+ years of experience leading field-based sales professionals preferred.
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