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Customer Service & Admin Coordinator (Part-Time, Bilingual)

Soccer Shots
La Mesa, United Statespart_timeVerifiedPosted 14 Apr 2026
💰 $42,000/yr($36,000/yr$42,000/yr)

About the role

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
About Soccer Shots
Soccer Shots East County San Diego serves thousands of families each week through partnerships with schools and community programs. Our focus is on creating a positive experience for every child and family we serve, on and off the field.

About the RoleSoccer Shots East County San Diego is hiring a bilingual (Spanish/English) Customer Service & Administrative Coordinator to support our families, coaches, and daily operations.

This role is a mix of customer communication, problem-solving, and administrative execution in a fast-paced environment. You’ll be a key point of contact for families and play an important role in keeping operations running smoothly.

We’re looking for someone who is organized, dependable, and confident communicating with a high volume of customers.

What You’ll Do
  • Manage inbound phone calls and emails from families (English & Spanish)
  • Assist with registrations, scheduling, and general inquiries
  • Resolve customer issues clearly and professionally
  • Maintain accurate records and run internal reports
  • Upload and manage program seasons on internal platforms
  • Support coaches and operations team with day-to-day needs
  • Maintain organization of office space and supplies
Schedule
  • Part-time: 20–28 hours per week
  • Must be available: Monday, Wednesday, and Saturday (8am–6pm)
  • In-person role (office-based, with some field exposure during training)
Pay & Benefits
  • $18–$22.50/hr (based on experience)
  • 401(k) with employer match after 90 days
  • Paid time off (up to 4 weeks per year)
  • All major holidays off
  • Monthly phone stipend
  • Opportunities for raises, bonuses, and growth into full-time roles
Who This Is a Good Fit For
  • Bilingual professionals (Spanish/English) comfortable handling high-volume communication
  • Individuals with prior customer service or administrative experience
  • People who are organized, detail-oriented, and follow through consistently
  • Those who can stay calm and solution-focused when handling customer concerns
  • Candidates who prefer structured, in-person work environments
Requirements
  • Fluent in Spanish and English (written and verbal)
  • Minimum 1 year of customer service experience (high-volume preferred)
  • Availability: Monday, Wednesday, and Saturday (8am–5pm required)
  • Reliable car and valid driver’s license
  • Willingness to complete on-field training to understand the program
  • Ability to pass a background check
  • Commitment of at least 1 year
Before You ApplyThis role requires:
  • Consistent communication with families throughout the day
  • Strong organization and attention to detail
  • Comfort handling both routine tasks and unexpected issues
If that aligns with your experience and work style, we encourage you to apply. Compensation: $18.00 - $21.00 per hour



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Company

Soccer Shots

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