Field Sales Development Representative (Remote)

Job Description

  Our Field Sales Development Representatives interact face to face and via phone with our customers to understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer-centric business model.  The Field Sales Development Representative will travel to the assigned vacant territory as needed.  This representative is responsible for working with the Regional Manager to understand and identify veterinary clinic and corporate account customer needs by selling our Company’s Animal Health products, helping pull-through activities relative to the customer strategy, and ensuring that our Company is viewed as bringing value and technical innovations aligned to our strategic focus, the Science of Healthier Animals.   

In addition, the Field Sales Development Representative demonstrates the highest level of competency and thoroughly understands the resources available across our Company and our Distribution Partners.  Performance will be measured on sales quota achievement, as well as targeted promotions and other performance standards consistent with operating objectives.  Top-performing Field Sales Development Representatives may be offered growth opportunities to transition to US field-based sales roles in the future which will likely require relocation. 

Travel requirements will vary nationally based on business need, up to 75%. 

Essential Accountabilities: 

• Ability to quickly build rapport with key customers, including distribution partners, to have an immediate impact covering vacancy. 

• Communicates product details in a way that is meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs 

• Primary point of contact for assigned customers, set up calls with key personnel/decision makers to comprehend practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet), customer needs and identifies business opportunities. 

• Develop customer strategy - outlining strategy for interaction, relationship, solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of our Company’s Animal Health Companion Animal products and services. 

• Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.  

• Shares learning and best practices from one customer to help other customers meet their needs.  Contributes with other team members within the Inside Sales Department to foster growth and development within the team. 

• Analyze sales results monthly and manage expenses within budget guidelines. 

• Identifies and selects programs/services available within our Company’s Animal Health available resources to address customer needs and provide education & training opportunities to accounts. 

• Works with Manager, Marketing, Commercial Operations or Professional Services Veterinarian to develop and deliver relevant offerings that address desired customer needs 

•  Maintain current understanding of our Company’s Animal Health products, industry trends, competitor landscape, business model, key influencers/ network structure and make information available to relevant stakeholders and to influence sales trends. 

• Able to articulate and communicate relevant customer, industry, product, and market trends appropriately through the organization. 

Minimum Requirements: 

Background & Education: 

• 4-year college degree or equivalent preferred but not required