Principal UX Design Lead

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

 

Please note: this is a hybrid position and it will based from our Palo Alto, CA office.

 

What you’ll do: 

 

In this role you’ll specialize in onboarding and continued learning experiences at SAP, you will lead the UX design strategy and execution across all aspects of user engagement. You'll collaborate closely with cross-functional teams to conceptualize and create intuitive and user-centric onboarding experiences that set a high standard for user engagement and satisfaction. Your role extends to crafting and refining the UX strategy for educational content, ensuring consistency and clarity in all learning materials. Leveraging your expertise in UX/UI design principles, interaction design, and user-centered design, you will elevate the usability and accessibility of our products' learning journeys, ensuring a seamless and enjoyable user experience. 

 

What you bring: 

 

You bring extensive experience in UX/UI design, you possess a robust portfolio demonstrating your proficiency in creating impactful and user-friendly interfaces. Your deep understanding of design principles allows you to translate complex concepts into intuitive and engaging designs that enhance user comprehension and interaction. Strong leadership skills enable you to mentor and inspire junior designers, driving excellence in UX design within the team and organization. You excel in collaborating with stakeholders to understand user needs and business objectives, translating them into innovative and effective UX solutions. Your attention to detail ensures that every interaction aligns with usability standards and enhances the overall user experience. 

 

Expectations and tasks 

 

• Define and lead the UX design strategies for onboarding and learning experiences, ensuring alignment with product goals and user needs 

• Create high-fidelity designs, prototypes, and design systems that enhance the usability and accessibility of onboarding flows and educational content 

• Partner closely with product managers, developers, and other stakeholders to generate innovative and user-centric product experience concepts 

• Collaborate closely with UX designers, product managers, content strategists, and developers to integrate visual design seamlessly into product experiences 

• Conduct design reviews and provide constructive feedback to ensure the highest quality of visual execution across all projects 

• Continuously research and stay up-to-date on the latest UX design trends and technologies, influencing the future of user experience 

• Champion design best practices and establish new patterns that can be contributed back to a design system that ensures consistency and scalability across our product suite 

• Present design concepts and ideas clearly and persuasively to design leadership and executives, fostering collaboration and buy-in 

• Mentor and collaborate with junior designers and cross teams, fostering a strong design culture 

 

About you 

 

• 10+ years of experience in design, with a strong focus of UI design 

• Proven ability to lead and inspire a team of designers, fostering a collaborative and innovative environment 

• Experience designing for a variety of user experiences including first-use or guided tours, demonstrating versatility and adaptability 

• Strong understanding of UX/UI design principles, user-centered design, and intera