Jobs and Careers

Vice President, Client Strategy and Excellence

United States, United StatesRemotefull_timeVerifiedPosted 29 Oct 2025

💰 $260,000/yr($200,000/yr – $260,000/yr)

About the role

Vice President, Client Strategy and Excellence What You’ll DoYou are a passionate, experienced business leader driven by client growth and partnering at the enterprise and portfolio level to optimize the client experience. As a Vice President of Client Strategy and Excellence you will be responsible for delivery of net revenue growth and ensuring client satisfaction for a significant book of existing multi-national biopharma companies. You will understand our clients’ business dynamics and goals and partner with them to make ongoing strategic recommendations. You will network with senior level executives and represent all Vaniam Group capabilities to identify opportunities to expand our footprint supporting the companies’ goals. Additionally, you will manage a dedicated client excellence team to successfully execute client work. You will be leading the way in guiding our team members with a client focus and expansion mindset, while differentiating Vaniam Group. Why Vaniam Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds throughout the products life cycle. We are scientific partners, strategists and connectors with deep expertise in oncology, hematology and other complex disease states. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit www.VaniamGroup.com. A Day in the LifeBusiness Development

Generate new revenue streams within existing biopharma companies’ business as well as take an active role to earn business with biopharma companies new to Vaniam Group
Develop approach and present to prospective clients, securing new business opportunities
Serve as a trusted leader and resource on a personal basis with clients
Deliver growth results aligned to Vaniam Group annual KPIs
Deliver upon annual individual sales targets

Market Knowledge and Strategy

Understand therapeutic trends and financial market factors in the field of oncology/hematology and other high science therapeutic areas
Understand client pipelines, existing assets and life cycle planning, and make corresponding actionable product and service recommendations; ability to converse with senior level biopharma executives on market factors, lifecycle and/or competitive events
Demonstrate knowledge of healthcare regulations directly or indirectly applicable to Vaniam Group products and services
Make strategic recommendations and create solutions to advance clients’ objectives

Internal Collaborations

Work closely with internal counterparts across different areas of the organization to achieve strategic business objectives
Effectively manage and develop the client excellence team to maintain business and create new opportunities for organic growth
Anticipate business risks and opportunities and promptly make decisions that positively impact the key company measures and objectives
Remain flexible and lead the team through change
Other duties may be assigned to help drive deliverables within this role

What You Must Have

Bachelor’s degree
Ability to think strategically, with a proven track record of leading teams and delivering business results
12+ years of experience as a leader in partnering with pharmaceutical industry (medical communications, healthcare agency or pharma consulting)
8+ years of specialty experience, preferably oncology/hematology experience
Acute perception and ability to make sense out of complex situations, financial literacy and how actions and decisions can impact Vaniam Group
Track record of regular promotions, personal growth, and development
Emotional intelligence, defined as the capacity to be aware of one’s emotions, and to handle interpersonal relationships judiciously and empathetically
Working knowledge of digital marketing

Ability to travel as needed (US and ex-US) for up to 50% of the time The Team You’ll Work Closest WithAs our Vice Presid