Senior Project Manager

Who we areBixal is a mission-driven, woman-owned small business determined to improve people's lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government.   We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful customer experiences through holistic digital product solutions and strategic communications initiatives––bringing a high standard and unique creative energy to our clients––and our wonderfully diverse culture is what makes it all possible.   Bixal unites different people with different perspectives from all over the world! We provide our team with an open and empowered environment where collaboration thrives and solutions flourish. 
LocationThis role can work remotely from anywhere in the USA. You must be legally authorized to work in the US.  Bixal does not provide visa sponsorship.  
What will you do?As a Senior Project Manager, you'll build a trusting and safe work environment to manage the work of a digital product team with a people-first approach and positive attitude. You will gain a clear understanding of the Product Owner(s) vision and will oversee the Bixal team’s efforts to bring this vision to fruition.
You are a problem solver, a relationship builder, and advocate for Agile who enjoys helping team members navigate complex situations, achieve resolutions, and deliver upon outcomes as well as outputs. You're committed to using open communications and transparency to nurture high performing teams.
A successful candidate is also digitally minded and can manage all aspects of digital services client engagements, including client relationship management, solution delivery, quality management, project lifecycle and roadmap planning, profit and loss, contract execution and risk management.

Responsibilities

• Employ a servant leadership approach to ensure all members are onboard with their workload and have clear direction on tasks.
• Practice effective task management to prioritize work and meet short-turnaround deadlines while ensuring processes are followed and Bixal quality standards are met.
• Define and implement process improvements to optimize efficiency and ensure deliverables achieve the highest quality.
• Coach and mentor a team—identify strengths and work to improve weaknesses to help each member grow; guide team on how to effectively self-organize; lead the team through example.
• Be accountable for contract compliance, maintain deliverable schedules and ensure team delivers on schedule.
• Anticipate problems and identify solutions with an enthusiastic and positive attitude.
• Feel confident presenting and articulating information to clients as needed.
• Participate in regular Program Management Team meetings.
• Prepare monthly project reports for Bixal and/or clients, which may include task status, risks, and issues, and budget spend.
• Perform other duties or special projects as assigned. 

Qualifications

• Bachelor’s degree in Business or a related discipline.
• Ability and willingness to undergo a background investigation and obtain a Public Trust security clearance.
• A minimum of 12 years of experience of which at least 7 years must be specialized in project development from inception to deployment and demonstrated capability in managing multi-task contracts and/or subcontracts of various types and complexity.
• 10+ years of experience managing high performing, cross functional digital teams.
• Demonstrated history of interfacing with cross-functional teams and senior management, as well as external clients and other stakeholders.
• Excellent soft skills: good communicator, emotionally intelligent, empathetic, good follow-up, polite, positive attitude.
• Proven track record of managing issues and risk through mitigation strategies.
• Experience in human-centered design principles, software design life cycle, and adoption of Agile mindset.
• Strong experience and comfortability with Microsoft Office suite, Google Workspace, JIRA or other project management tools, and virtual collaboration tools such as Miro.

Nice to haves

• Certified Scrum Master (CSM) or similar certification.
• Project Management Professional (PMP) or Project Management Institute Agile Certified Practitioner (PMI-ACP).
• Experience with Communications and Marketing.
• Experience working with the federal government.

Perks & benefitsCompetitive base salaryFlex hoursWork from home flexibility401K with matching incentiveParental LeaveMedical/dental/vision benefitsFlex Spending AccountCompany provided short-term disabilityCompany provided life insuranceCommuter benefitsGenerous PTO11 Paid holidaysProfessional devel