Material Stores Project Management Summer 2026 Intern

Department:

Customer CARE

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application.

 The Southwest Airlines' Material Stores Project Management Intern will support the Material Stores Department within aircraft maintenance. In this position the Intern may have the opportunity to assist with inventory cycle counts, aircraft part audit reviews, tool room analysis, process mapping, outstation support and use 5S or Lean Six Sigma process improvement methodologies. As part of this job, the intern, may be required to assist with a variety of projects related to aviation supply chain. This position will interact with Purchasing, Repairs, Inventory Management, Warehouse and Operations.   

Additional Details

• Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 – August 7, 2026.
• Pay of $20-$22 per hour, corresponding with progress toward degree
• Stipends may be offered based on eligibility and program criteria
• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).
• Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.
• Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
• Interns will be provided any required equipment, such as a laptop, for the internship.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

 

Duties and Responsibilities:   

The duties and responsibilities of Project Management and Insights Intern may include, but are not limited to:   

• Support the Frontline Employee Advisory Board through meeting content development, feedback gathering, synthesizing insights, and making recommendations. 
• Assist with the implementation of Customer CARE strategic initiatives, including requirements gathering, defining acceptance criteria, providing input on training materials, and go-live support. 
• Help facilitate interactions between frontline representatives and senior leadership. 
• Conduct research on new contact center technology solutions, manage vendor relationships, and develop business cases. 
• Assist with projects related to aviation supply chain, interacting with Purchasing, Repairs, Inventory Management, Warehouse, and Operations. 
• Absorb available information and opinions, construct hypotheses, and apply ingenuity and creativity throughout the project life cycle. 
• Anticipate and resolve issues and problems proactively.