Strategic Partner Success Manager, Business Development

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

ROLE OVERVIEW  

The Strategic Partner Success Manager is responsible for managing and growing relationships with LifeStance’s largest patient referral sources including health systems, independent medical practices, and other behavioral health organizations in their assigned markets. The position will report directly to the Senior Vice President, Corporate and Business Development, and will work hand-in-hand with cross functional leadership to grow our referral base.  

COMPENSATION: $90,000 - $120,000/annually in addition to a competitive bonus plan

RESPONSIBILITIES 

• Foster ongoing relationships and partnership with our largest referral partners to drive loyalty and growth of patient referrals to LifeStance 

• Collaborate with the SVP, Business Development and other business development leaders to develop a national strategy and implementation plan to increase awareness of and drive referrals toward our clinical service offerings. 

• Strategically identify, and execute on, opportunities for growth within existing referral relationships. 

• Troubleshoot barriers and challenges encountered by referral sources that inhibit a seamless patient referral process. 

• Develop and maintain trust with key stakeholders, both internal and external to LifeStance. 

• Partner with LifeStance’s marketing team on collateral development and educational materials. 

• In partnership with LifeStance’s clinical leadership, arrange educational opportunities to engage potential referral sources. 

• Stay abreast of industry trends, analyzing market dynamics, and competitor activity to inform strategic decision-making. 

• Assist in maintaining a current, comprehensive, and organized customer relationship management system (CRM). 

• Proactively identify areas of underperformance (e.g., partners with declining referral volume) and take corrective action. 

• Operate with high integrity and comply with company policies and procedures.