Strategic Inside Sales Representative (Morgantown, PA)

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

 

 

 

You will be part of

 

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well: 

 

• Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work
• Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Paid training
• Boot allowance
• Company mentoring program
• Tuition reimbursement for job-related continued education
• Referral Program
• You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

Purpose of the position

 

Inside Sales position selling equipment for manufacturer in a Business to Business environment. Embody Core Purpose to “Win Together to Exceed Customer Expectations” Provide a high level of support to strategic accounts to support business unit growth objectives.

Main tasks and responsibilities

 

• Work directly (on-site) with key customer account to manage delivery expectations
• Local travel on routine basis (approx. 15% or less) to manage key account relationship
• Quotes prices and accurately prepares sales order for processing 
• Estimates date of delivery to customer, based on knowledge of WALTCO's production and delivery schedules
• Receives incoming calls including but not exclusive to gate orders, warranty questions, quotes, distributor information, and traffic/freight
• Builds relationships by responding to questions, problems, and needs of customers within assigned territory
• Proactive account management, increase customer service ratings within assigned territory
• Works closely with factory to monitor & manage customer orders
• Carries out responsibilities and duties in a consistent, mature, ethical, and professional manner at all times
• Maintain confidential data in a responsible manner as directed
• Support Outside Sales Team by being easy to work with, and following a customer need all the way through to satisfaction
• Working knowledge of business related computer systems, pc skills, including Google Docs, Windows, Microsoft Office, and Internet
• Performs order audits against Concept and SAP to verify accuracy 
• Any other tasks that Sales Support Manager deems necessary for the position

What you’ll need to succeed

 

Education:

 

• Associate’s degree or equivalent from a two-year college or technical school

 

Working experience:

 

• 2-3 years' related experience and/or training

 

Skills and competencies:

 

• Excellent interpersonal, verbal, and written communication
• Strong presentation skills
• Organized, detail-oriented with the ability to multitask, prioritize, and respond quickly
• Strong desire to learn & grow/ask good questions
• Humility to admit mistakes and accept coaching
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Skills to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Knowledge to calculate figures and amounts such as discounts, interest, commissions, proportions, & percentages
• Understanding to apply concepts of basic algebra and geometry
• Persistence to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Excel in Core Values of Prioritization, Pos