Quality Assurance Manager (Durable Goods Manufacturing)

Description

Company Description

Keiser is the world leader in Engineering Human Performance. Our patented pneumatic resistance exercise machines are used at the highest levels of sport by the teams you are most familiar with. Keiser also designed and manufactured the M3 and M3i Group Cycling Bikes that revolutionized group cycling with their magnetic resistance and overall durability. 

Keiser is dedicated to designing and manufacturing cutting-edge equipment with a focus on science and innovation to help All Human Beings reach their full potential. It’s time for Keiser to raise the bar once again on Fitness Equipment Designs.

More than 80% of the top professional sports teams in the world now train on Keiser machines, including every baseball team in the majors, the soccer champions of nine countries, several American football champions, and countless Olympians. From elite testing equipment to strength and stretching machines, we offer it all. Come be a part of our team!

Role Description

We are currently looking for an experienced, manufacturing Quality Assurance Manager to be responsible for overseeing the quality assurance processes within the manufacturing warehouse. This position is responsible for leading the team that will ensure that all products meet established quality standards. This role supports the QC team by developing and implementing quality control systems, driving continuous improvement, and working closely with other departments to maintain compliance with regulations and resolve quality-related issues.

The successful candidate will have experience in training others, monitoring the performance of others, and will be comfortable addressing performance issues. Candidates should also be familiar with Keiser processes for determining if each piece of equipment meets the specifications required before sending it to a customer. Candidates will also need to be comfortable with taking corrective action if the need for improvement on a piece is determined before passing off on a completed item.   

Qualifications

To succeed in this job, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This position may be temp-to-hire using a third-party agency. Employees are evaluated after 90 days and offered a position with the company if they are meeting expectations.

RESPONSIBILITIES

• Coordinate and supervise the daily production activities of assigned staff
• Lead team to ensure that production goals and objectives are met in a timely and efficient manner
• Train new team members and ensure that all team members are competent in their roles
• Oversee the inspection and testing of materials, products, and equipment to ensure compliance with quality standards and specifications
• Monitor production performance, identify areas of improvement, and develop an accountability plan
• Inspect products to ensure they meet quality standards
• Create tests for quality control of products
• Ensure that all quality control processes are aligned with company policies, industry standards, and customer expectations
• Disassemble product parts to inspect them individually
• Monitor production operations to ensure conformance to company specifications
• Develop and implement solutions to eliminate causes of quality issues and prevent recurrence
• Present quality metrics and trends to upper management to inform strategic decision-making
• Write a report to document deficiencies and errors in products
• Enforce company policies and procedures in a consistent and fair manner

Requirements

EXPERIENCE and MINIMUM QUALIFICATIONS

• High school diploma or GED required
• 5+ years’ experience in Quality Control in a durable goods manufacturing environment with a strong understanding of the manufacturing processes
• 2 - 3 years in a managerial position with multiple direct reports
• Bachelor’s degree in Engineering, Quality Management, or a related field preferred
• Strong knowledge of ISO standards
• Computer literate and have excellent verbal and written communication skills
• Experience in conducting annual reviews for direct reports
• Above-average reasoning skills and the desire to trace a problem back to its source
• Experience reading blueprints, engineering drawings, and specifications
• Experience with understanding tolerances
• Experience with