Accounts Receivable/Collections Manager

SUMMARY:

This position is responsible for managing both the AR & Collections Departments at Piping Technology, a rapidly growing US manufacturing company. This position will be responsible for improvements to working capital and days sales outstanding (DSO). Responsibilities include participating both as an individual contributor and as a supervisor to a team of six. Individual contributor responsibilities would include managing order entry, handling credit approvals, invoicing, and letters of credit & freight. Candidates should have outstanding written and verbal communication skills and experience building and managing teams. Candidates should have a strong grasp of technology and be great at leveraging and analyzing data. Experience with new artificial intelligence (AI) tools is a plus.

RESPONSIBILITIES:

• Manage day-to-day operations of the accounts receivable team (3 people) and /collections team (3 people) reporting to the company’s controller.
• Create reports to communicate key metrics such as aging report and DSO within the AR/collections teams and to stakeholders within the company.
• Identify process and policy inefficiencies and design and implement corresponding improvements.
• Audit delinquent accounts considered to be “past due” or “uncollectible” to ensure maximum efforts have been taken by department staff to collect
• Collaborate with internal stakeholders such as sales and manufacturing to align intercompany processes to better support customers and improve the business.
• Build relationships with key customers of the company, especially on strategic projects that can often be large and complex.
• Provide excellent customer service at all times to internal and external stakeholders
• Identify and implement technology solutions, especially newer artificial intelligence (AI) tools, that can increase team efficiency.

Requirements

• 5+ years of experience working in accounting, preferably as AR/Collections Manager
• 3+ years in a supervisory role required
• Bachelor’s Degree in Accounting preferred
• High level of comfort and fluency with technology is a requirement
• Microsoft Excel, Google Suite & QuickBooks experience required
• Experience with Customer Procurement Portals & Payment Portals
• Experience working with Letter of Credit is Preferred.
• Experience in leading a team and implementing process improvement 
• Strong analytical/quantitative skills