Software Engineering Manager - Fuels

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

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The DEX Software Engineering Manager leads the engineering team responsible for designing, developing, deploying, supporting, and continuously improving forecourt systems software — including fuel dispenser applications, payment infrastructure, and media/display integration. This role owns technical delivery for a mission-critical, high-volume retail environment spanning thousands of forecourt sites and reports to the Software Engineering Manager (DEX).

KEY DUTIES AND RESPONSIBILITES:

· Lead a team of engineers responsible for designing, developing, deploying, supporting, and continuously improving DEX forecourt applications and services, including dispenser software, payment integration, and media/display systems.

· Guide well-architected forecourt and cloud-connected retail platform designs that balance performance, reliability, scalability, security, maintainability, and cost.

· Provide hands-on technical leadership across embedded Linux (Ubuntu), Java, Python, Node.js, REST APIs, AWS serverless architecture (Lambda, API Gateway, DynamoDB, S3, SNS/SQS, Cognito), and CI/CD practices.

· Oversee integration with fuel dispenser hardware and OEM platforms (Gilbarco/GVR Flex Pay, Invenco, Dover Anthem) including CRIND firmware, SPOT protocol, and Conexus XML standards.

· Drive dispenser payment and media integration work, including display/screen protocols, Neocloud media APIs, and secure device communication.

· Own security posture for embedded forecourt devices, including Secure Boot, TPM2-sealed LUKS encryption, firmware update (fund) processes, and PCI/P2PE compliance across the payment attack surface.

· Integrate forecourt applications with cloud-hosted AWS services using secure, event-driven patterns, monitoring, and access controls.

· Champion reliable dispenser-to-cloud transaction flows by improving device communication, offline/online resiliency, observability, and incident response for field-deployed hardware.

· Leverage AI-assisted development tools to improve engineering productivity, code quality, testing, and documentation.

· Lead vendor-facing technical engagement with forecourt hardware and payment partners (Gilbarco/GVR, Invenco) on integration issues, support escalations, and roadmap alignment.

· Build an automation-first engineering culture across device provisioning, deployment, configuration management, testing, monitoring, and self-service tooling (e.g., install/documentation distribution portals).

· Mentor engineers in secure software development, embedded systems, cloud architecture, DevOps, testing, debugging, and production support for field hardware.

· Partner with product, InfoSec, IT strategy, field operations, hardware vendors, and business stakeholders to clarify requirements, manage backlogs, communicate progress, and deliver customer-focused outcomes.

· Manage project delivery, vendor relationships, and support commitments across a distributed fleet of forecourt devices, with clear prioritization and transparent reporting.

· Evaluate emerging forecourt technologies, dispenser platforms, and cloud capabilities that improve reliability, security, and total cost of ownership across the fleet.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 10+ years

YEARS OF MANAGEMENT EXPERIENCE: 5+ years

CERTIFICATIONS / LICENSES: Preferred: AWS Certifications, Cloud Architecture certifications

SPECIFIC KNOWLEDGE AND SKILLS:

· Experience in fuel retail, convenience retail, or other high-volume forecourt/store technology environments.

· Direct experience with fuel dispenser platforms (Gilbarco, Wayne/Dover, Invenco) or dispenser communication protocols (CRIND, SPOT, Conexxus).

· Experience with TPM2, LUKS disk encryption, Secure Boot, or firmware update security (fwupd) on embedded Linux fleets.

· Experience with PCI/P2PE compliance for payment-adjacent systems.

· Experience building self-service internal tooling or portals (e.g., approval workflows, file distribution, device management).

· Experience using AI-assisted development tools and agentic engineering practices in an enterprise environment.

· Experience with SAFe Agile or comparable enterprise agile d