Team Lead, Global Mobility

Overview

In Office Requirements:

Required in office presence at least 4 days per week. 

 

Job Summary:

 

As a Global Mobility Supervisor, you will oversee and coordinate the US immigration and domestic relocation programs within the organization. Your primary responsibilities include managing US immigration paperwork in-house and in collaboration with an external immigration provider, supporting employee relocations, ensuring compliance with immigration regulations, and providing comprehensive support to mobile employees.

 

 

Responsibilities

Essential Functions: 

• Direct daily operations of immigration services, ensuring adherence to federal regulations and policies.
• Lead a team comprising a Global Mobility Consultant, Specialist, and Analyst, fostering precision and efficiency in immigration application processing.
• Engage with government agencies like USCIS for updates on immigration laws and procedures.
• Craft and execute training programs to elevate staff expertise in immigration processes and customer service.
• Facilitate performance evaluations, establish goals, and offer constructive feedback to team members.
• Coordinate with Immigration Attorneys to complete and submit immigration applications, emphasizing accuracy to prevent delays.
• Conduct in-depth consultations with Delivery and Sales teams and Candidates alike evaluating their eligibility for immigration programs and visas, and providing customized advice.
• Guarantee strict compliance with immigration record-keeping and data privacy norms.
• Oversee the entire spectrum of domestic relocation processes.
• Advise employees and managers on U.S. immigration policies, processes, and requirements.
• Partner with HR, payroll, and finance teams to ensure precise and prompt handling of domestic assignments, including remuneration and benefits.
• Nurture relationships with external partners, such as relocation services, immigration firms, and tax advisors.
• Assist relocating employees and their families, aiding with housing, education, healthcare, and other relocation aspects.
• Update and refine U.S. immigration policies and processes, aligning them with business goals and regulatory compliance.
• Stay abreast of changes in immigration laws and tax regulations to provide accurate guidance.
• Maintain confidential and precise employee records related to U.S. immigration and domestic relocations.
• Collaborate with stakeholders to deliver a seamless experience throughout the immigration and relocation journey.

Supervisory or Management Responsibility: 

• Will supervise 3 global mobility professionals.

Qualifications

Minimum Education and/or Experience:

• 5 or more years of experience in Global Immigration and/or US Immigration
• Experience working with third-party vendors for program Global Mobility/Immigration administration
• Excellent customer service delivery to Delivery, Sales, and Financial teams.
• Self-driven, results-oriented, high-level of analytical and problem-solving skills
• Detail-oriented and deadline-driven mindset
• Clear/Effective communication/listening skills
• Flexible/Adaptable - Able to implement new processes and procedures and communicate effectively with all levels of the organization.
• Strong leadership and team management skills.
• Problem-solving and decision-making abilities
• Time and project management skills
• High level of integrity and professionalism
• Manage multiple tasks and projects simultaneously with a high level of efficiency.

• We are seeking candidates with experience in immigration and/or global mobility. While we prefer individuals with a background in these areas, we are open to varying levels of experience. Whether you have a few years of hands-on experience or are relatively new to the field but possess a strong understanding and passion for global mobility and immigration processes, we encourage you to apply. Your ability to adapt and learn quickly will be highly valued in this role.

   

Core Competencies:

 

• Build relationships
• Develop people
• Lead change
• Inspire Others
• Think critically
• Communicate clearly
• Create Accountability

Benefits Overview: