Director, Cineo Operations

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Cineo Lighting is a division of NBCUniversal. We design, manufacture and sell high-quality LED lighting instruments for the motion picture, television and broadcast industries.  We are seeking an exceptional Director of Operations, located in Chandler, AZ area to join as a key member of our management team. 

Qualifications

What You’ll Do:

• Manage all Operations staff and processes within Cineo including inventory and supply chain management, manufacturing, purchasing, customer support/service, sales order fulfilment, shipping and receiving.
• Manage the Cineo AZ facility including offices, labs and warehouse.
• Partner with the Sales on forecasts and Finance to develop Operations budget including staffing, procurement and inventory planning. 
• Support interoffice systems, including implementing an upgrade to existing MRP software system.
• Manage all sales order processing and fulfillment including product shipment and demo systems.  Manage and improve these processes for greater accuracy, reduced shrinkage, lower shipping costs, and improving customer communications.
• Manage supply chain including manufacturing, quality control and purchasing.  Work with Engineering to qualify CMs and collaborate to achieve product cost reduction with specific annual targets.
• Manage the customer support team and customer service including RMA process, spares inventory and customer support software systems. Collaborate with Engineering on technical support and product improvement priorities (ECOs).
• Create and implement standards, policy, best practices, and SOPs.
• Support our on-site LED repair center including employee training, warehouse inventory procurement, and general order processing.
• Build thoughtful reporting and presentations which demonstrate results and earn executive buy-in and alignment around near and long-term projects and initiatives.

Let’s Talk About You…

• Operations Guru- You have extensive experience in supply chain, inventory planning, manufacturing and logistics. You learn fast, adapt quickly and dive into strategic and operational opportunities.
• Leadership- You are a proven leader known to challenge the status quo, introduce new and better ways of delivering results, make difficult decisions and lead through change.
• Coach- You lead teams of professionals by mentoring and developing; always ready to share knowledge and help grow teams to their full potential.
• Analytical- You create tools and processes quickly and accurately to provide job estimates for clients levering deep industry experience, historical trends, teams and vendor relationships.
• Executer- You get things done! Using strong business acumen, organizational and superior process/project management skills, you prioritize and execute numerous complex projects in parallel.
• Communicates with ease- You have a way with words. You can build and present compelling business cases at the senior leadership level and you have expert negotiation skills.

What You Have…

• Bachelor’s degree in business administration or related field
• 8+ years of experience in managing all aspects of operations
• 5+ years of experience managing teams of large scales
• 2+ years of e