Fine Dining General Manager - MGM Springfield

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
Are you a passionate leader with a taste for excellence? Do you thrive in fast-paced, high-energy environments where hospitality meets innovation? Because we are on the hunt for a visionary Fine Dining General Manager to lead an exceptional team and elevate the guest experience to unforgettable heights. This isn’t just a job – it’s your stage to shine in one of the most iconic hospitality brands in the world.

THE DAY-TO-DAY:

• Take full ownership of daily restaurant operations including labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies.
• Own the restaurant’s flawless execution of F&B initiatives while upholding top-tier health, sanitation, and cleanliness standards.
• Interact daily with guests to ensure every dining moment exceeds expectations. Swiftly resolve concerns, gather and analyze guest feedback, and collaborate closely with the culinary team to deliver a seamless front- and back-of-house experience.
• Stay sharp with expert-level knowledge of all food, beverage, and equipment offerings in the venue – because excellence starts with knowing your craft inside and out.

THE IDEAL CANDIDATE:

• Brings expert knowledge of health and safety regulations, menu items, beverage presentation, and the tools of the trade – from kitchen equipment to POS systems.
• Understands how to optimize staffing for efficiency and cost-effectiveness, with a strong grasp of restaurant workflows and day-to-day execution.
• A natural leader and mentor who inspires high performance, fosters team collaboration, and creates a positive work culture rooted in accountability and respect.
• Delivers top-tier customer service with excellent interpersonal and listening skills, strong judgment, and the ability to stay organized and focused under pressure.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19724

Are you ready to JOIN THE SHOW? Apply today!