Medical Library Assistant

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job handles the day-to-day duties that support the medical library staff including patron assistance, facility and equipment maintenance, and availability of resources. Handles special projects as requested by medical library leadership.

Education

Required - High school diploma or equivalent.

Preferred - Bachelor's degree.

Work Experience

Required - 3 years of business office or library experience at an administrative level.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications, including Microsoft Office Suite (Word, Excel, Outlook, etc.).

• Ability to compose letters, memos, and other communications.

• Strong interpersonal skills and ability to work well with professional staff, leadership, and physicians.

• Ability to work with little supervision and exercise good judgment when handling difficult situations.

• Ability to travel throughout and between facilities and work a flexible work schedule.

Job Duties

• Supports medical library staff operations with tracking resource utilization, ordering supplies, processing invoices, keeping records of department expenditures, coordinating patron after-hours access, assisting patrons at InfoDesk, scheduling outreach and in-service meetings, and serving as timekeeper.

• Facilitates purchase process for license agreements of new and renewal Medical Library resources (platforms, databases, books, and journals).

• Maintains client representative, technical support, and contract information on all Medical Library vendors.

• Provides support with processing of interlibrary loan/document delivery (ILLiad) borrowing and lending requests.

• Performs monthly ILLiad billing and semi-annual copyright clearance payment.

• Oversees condition of the Medical Library physical facility including book stacks, study carrels, and reading areas.

• Ensures public computers, copiers, and scanners are operating properly.

• Coordinates with appropriate departments to correct lighting, plumbing, cleaning, and security system issues.

• Opens and closes Medical Library as needed.

• Performs other duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.