Sr. Implementation Consultant

Sr. Implementation Consultant

Join a leading enterprise software and trusted content provider for Trade, Tax, and Legal corporations. At Thomson Reuters, we invest in cutting-edge generative AI solutions to revolutionize the professional landscape. Our ONESOURCE Global Trade software empowers companies to streamline international trade, ensuring products reach consumers efficiently. We are seeking smart, creative individuals to collaborate directly with our customers and implement our innovative software solutions.

As an Implementation Consultant, you will be part of a dynamic global team, gaining invaluable insights into corporate operations in today's fast-paced markets.

Position Summary

As a Sr. Implementation Consultant, you will collaborate closely with Project Managers to lead the implementation of Global Trade software for corporations. Your role will involve managing product classifications, exports, imports, foreign trade zones (FTZ), free trade agreements (FTA), denied party screenings (DPS), and more. You will deliver critical information and software solutions to companies of all sizes.

Candidates applying in Charlotte, NC preferred.

About The Role

In this opportunity as a Sr. Implementation Consultant, you will: 

• Client Interaction: Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients.
• Requirements Gathering: Lead sessions to gather requirements and formulate design/solution documentation.
• Process Mapping: Translate client business processes and policies into our solutions.
• Cross-Functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions.
• Implementation: Perform technical and functional tasks on medium to large projects.
• Testing: Prepare and execute test scripts and test cases.
• Problem-Solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client’s needs.
• Project Management: Lead low-complexity projects with limited supervision. Delegate tasks to ensure the delivery of all project requirements.

About You

You're a fit for the role of Sr. Implementation Consultant if you:  

• Education: Higher Education Degree or Diploma in Finance, Accounting, Supply Chain, International Business, or Computer Science preferred
• Experience: 4+ years of relevant work experience.
• Industry Exposure: Familiarity with Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes. Experience working or integrating with third-party enterprise trade products (e.g., ONESOURCE Global Trade, Integration Point, Descartes, etc.).
• Process Analysis: Experience with process analysis, design, and mapping.
• Technical Knowledge: Proficiency in databases, SQL, and programming languages like C# and/or VB.NET.
• Testing: Experience creating and executing test cases and test scripts.
• Travel: Willingness to travel up to 10% for client site visits, project kick-offs, offsite training, and industry events.

#LI-D2E

What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast