Architectural Team Lead (Retail) (33308)

Job Details

Level: ExperiencedJob Location: WFA - Bentonville, AR 72712

Team Lead

About the Job

As an Architectural Team Lead at HFA, you’ll play a critical leadership role at the intersection of people, projects, and clients. You’ll be fully responsible for guiding client teams—overseeing project delivery, mentoring and developing designers and professionals, and ensuring exceptional outcomes for both our clients and our firm. This role is ideal for a collaborative leader who enjoys balancing design excellence, financial stewardship, and people development while contributing to the firm’s broader strategic goals.

You’ll work closely with Senior Team Leads and Executives to shape team structure, drive profitable and high-quality project delivery, and support business development efforts. Beyond project leadership, you’ll be deeply invested in your team’s growth—setting clear expectations, fostering engagement, modeling HFA’s shared values, and creating an environment where people feel supported, challenged, and empowered to succeed. If you thrive in a role where leadership, accountability, and culture matter just as much as design and delivery, this position offers the opportunity to make a lasting impact.

Job Responsibilities include but are not limited to:

• Fully responsible for leading client teams, which includes projects, programs and people, both within the firm and in its relationship with the client.
• Responsible for leading Designers and Professionals on a day-to-day basis and sets priorities within their group.
• Delivers high quality construction documents and project management to client(s).
• Works with Sr. Team Leads, Executives and other Team Leads to ensure the company is working as a single enterprise.
• Possess strong financial understanding and be able to work with Sr. Team Lead/Executive to accurately state the financial performance of their client(s).
• Works with Sr. Team Lead or Executives to determine team structure and talent needs.
• Participates in Marketing and Business Development in conjunction with Executives or Sr. Team Lead.

Job Duties:

• Reports to either Sr. Team Lead or Executive and work with them to implement and guide their client(s) in direction as set by BOD and CEO/COO.
• Set budgets for their client(s) and projects and is responsible to the Sr. Team Lead/Executive for ensuring the client program(s) are profitable.
• Ensures high level Project Delivery Excellence to their client(s), ensures QA for their projects, and effectively communicates to their client(s), team, and management.
• Executes contract and/or review contracts for their client(s), as defined in the Contract Signing Protocol in the Knowledge Base.
• Works effectively with all team members on a project and strives to exemplify HFA culture, including our high level of collaboratio

Administrative responsibilities:

• Supporting and using standard procedures and processes.
• Engagement, Training, and Management
  • Use 15five to engage with team: weekly check-ins, BSRs, 1 on 1s
  • Conduct or participate in team meetings on a regular basis
  • Work with P & C to create onboarding schedule
  • Responsible for training or delegation of training & overseeing progress of both new and current team members
  • Assign and track LinkedIn Learning paths
  • Communicate to Sr Team Lead or VP when WFA requests are submitted, or you are made aware of them(Access abroad, relocation, etc.)
  • Work with Sr Team Lead/VP to assess staffing/hiring needs for team based on projects and workload expectations
  • Actively participate in leadership groups/meetings
    • Communicate information from those meetings to team members
  • Supporting engagement efforts, training, and learning opportunities
  • Continually striving to model HFA Shared Values and encouraging team members to do the same
  • Supporting BIMbassador activities and team members
• Provide input and approval for:
  • Work with Sr Team Lead/VP on providing monthly projections and progress reporting
  • Tracking progress and providing guidance on goals for team members
  • Submit/review/approve invoicing for clients and assist with follow-up for uncollected payments
  • Provide guidance and approval for team (travel requests, equipment upgrades, additional software, professional development/conference attendance, timesheet entries or corrections)
• Communicate needs/change requests with appropriate administrative support teams via the Studio Changes Request form in the Knowledge Base (team structure changes, name cha