Manager, Account Executive, Enterprise

Ready to be a Titan?
ServiceTitan is the world’s leading software platform for the trades, powering the operations, growth, and customer experience of thousands of commercial and residential service organizations. Our end-to-end cloud-based platform helps contractors run more efficient operations, improve profitability, and deliver exceptional service. As we expand our footprint in the commercial and mechanical services markets—including HVAC/mechanical contractors, commercial plumbing/electrical companies, and building service providers—we’re looking for a proven sales leader to accelerate our growth.

We’re growing fast, innovating constantly, and building a team that is passionate, customer-focused, and driven by excellence.

Role Overview

ServiceTitan is seeking an Enterprise Sales Manager to lead a team of sales professionals responsible for prospecting, engaging, and closing enterprise-level Mechanical and Commercial Services trade businesses. This leader will coach, develop, and scale an enterprise sales team focused on expanding ServiceTitan’s presence in the commercial mechanical/HVAC, plumbing, electrical, and facilities services markets.

This role is critical to shaping and executing our enterprise go-to-market strategy and driving growth across a massive and rapidly modernizing segment of the skilled trades.

What you’ll do:

Leadership & Team Development

• Lead, mentor, and coach a team of Enterprise Account Executives focused on mechanical, HVAC, and commercial service contractor prospects.

• Develop a high-performance, metrics-driven sales culture with strong rigor around pipeline creation, prospecting, and qualification.

• Provide ongoing training to elevate product knowledge, objection handling, territory management, and consultative selling skills.

Strategy & Execution

• Build and execute a market penetration strategy targeting mid-market and enterprise trade businesses in mechanical, commercial HVAC, plumbing, electrical, and building services.

• Drive consistent outbound motion, ensuring strong prospecting activity into large multi-location and high-revenue commercial service organizations.

• Partner with Sales Ops, Marketing, and GTM leadership to refine territory strategies, ICP definition, and pipeline coverage models.

• Manage forecasting, territory planning, and growth targets while ensuring high-quality CRM hygiene and sales process compliance.

Customer Engagement & Deal Leadership

• Support reps in high-value enterprise opportunities including discovery, executive alignment, ROI positioning, and multi-stakeholder deal navigation.

• Articulate ServiceTitan’s value proposition for commercial service contractors—helping organizations modernize operations, improve profitability, and optimize field performance.

• Lead pricing negotiations and facilitate collaboration with Legal, Finance, Product, and Implementation teams to drive successful outcomes.

Cross-Functional Collaboration

• Share field insights with Product and Marketing teams to influence roadmap priorities and segment-specific messaging.

• Represent ServiceTitan at industry events (commercial HVAC, mechanical, and building services conferences) to generate awareness and pipeline.
   

What you’ll bring:

• Bachelor’s degree or equivalent experience required.

• 5+ years of B2B SaaS or ERP sales experience, including at least 2+ years in sales leadership (team lead, manager, or similar).

• Proven experience leading or selling into complex field-service, mechanical, HVAC, or commercial services businesses highly preferred.

• Strong understanding of outbound sales motions, pipeline generation, and sales automation tools to scale prospecting.

• Demonstrated ability to lead teams navigating multi-stakeholder, multi-location enterprise deals.

• Excellent communication, presentation, and executive-selling skills.

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