Shipping/Receiving Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

JOB SUMMARY:

This position is responsible for carrying out the day to day operations of the ZECO distribution warehouse. The shipping and receiving coordinator prepares documentation, maintains records, and coordinates logistics for product shipment.

EDUCATION:

Required: High school diploma or GED

EXPERIENCE:

Required: 1-2 years of previous shipping experience

Preferred: 3+ years of experience working in a shipping or receiving role in the chemical industry

POSITION REQUIREMENT(S): Specialized Skills/License/Certification

Required:

• Unrestricted employment authorization to work in the US
• Be at least 18 years of age
• Ability to operate a forklift.
• Project a professional appearance with the ability to represent our company in a positive manner to our customers and associates.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Ability to organize and maintain a safe and clean work environment.
• Detail oriented with strong organizational skills

CORE COMPETENCIES (Essential Job Functions)

• Prepares documentation, maintains records, and coordinates logistics for product shipment.
• Leads communications within the Shipping/Receiving area. Schedules and coordinates both Domestic and International freight forwarder transactions.
• Receive, count, and restock new inventory in proper location when received.
• Ensures freight forwarders are selected based on company objectives for cost and delivery.
• Maintains shipping records, including providing tracking or shipping history information to customers on request.
• Prepares shipping paperwork as well as completes shipping transaction in appropriate systems.
• Coordinates Returned Material Authorization (RMA) process with Customers, including issuing RMA numbers.
• Prepares boxes with appropriate labels for shipment as required.
• Provide guidance to others within the Shipping/Receiving area.
• Communicates status of Shipping/Receiving activities to appropriate personnel. May train new hires.
• Review open customer orders, create pick worksheets on an as needed basis to efficiently meet the customer shipping schedule and satisfy the requested ship dates.
• Generate shipping output documents as required.
• Generate customer invoicing upon shipping. Audit waiting-to-ship reports daily to ensure all invoicing is completed.
• Coordinate the shipping of freight by contacting appropriate freight carriers.
• Communicate shipping volumes and priorities closely with the Warehouse Supervisor and 3rd party warehouses to optimize available resources.
• Shop rates for prepaid shipments to ensure that we are getting the best possible freight rates.
• Review and audit freight bills for billing accuracy. Respond to billing questions from external freight payment services.
• Formally document new or changed procedures. Identify who requires training and execute training if needed.
• Maintain knowledge of current international import/export regulatory requirements. Update applicable standard operating procedures as necessary.
• Participation in transportation-related project teams.
• Effectively lead cross-functional root cause and corrective action to resolve customer-related shipping issues.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!