Job Category:

Allied Health

Work Shift/Schedule:

12 Hr Morning - Evening

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Virtual Monitor Tech is responsible for observation of the patient to promote and protect the patient’s safety. The Virtual Monitor Tech identifies safety concerns, documents safety-related observations and communicates information regarding the patient’s safety to the nursing staff. The Virtual Monitor Tech intervenes when there is a potential or actual threat to patient’s safety. Observation is provided for adolescent, adult, and geriatric age groups.
 

Minimum Job Qualifications

• Licensure or other certifications:

• Educational Requirements: High School Diploma or GED

• Minimum Experience:

• Other: On the job training will be scheduled by Department. All System PRN Virtual Monitor Techs will not be trained to the Virtual Monitoring Technology System.

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience: One (1) year of relevant clinical experience in a health care setting.

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Effective interpersonal skills and communication skills

• Demonstrated ability to monitor a patient at the bedside

• Ongoing competency to monitor a patient remotely from the Virtual Monitoring Unit

Essential Tasks and Responsibilities

• Receives handoff communication from Medical Observer/Virtual Monitor Tech at start of shift and provides handoff communication to oncoming Medical Observer/Virtual Monitor Tech for the upcoming shift.

• Identifies the specific safety risk(s) for which the patient is being monitored.

• Confirms need to initiate or discontinue virtual monitoring or bedside monitoring with shift primary nurse.

• Maintains continual direct visualization of the patient either at the bedside or visualization through the virtual monitoring system.

• Recognizes changes in the patient's behavior or demeanor that indicate increasing risk for an adverse safety event and escalates concerns.

• Discerns those safety risks that pose, or may pose, an immediate threat to life.

• Does not interrupt patient visualization until relieved by a qualified replacement.

• Surveys the patient environment for items that could pose a potential safety risk to the patient.

• Identifies family/visitors who may pose a threat to the patient's safety or who bring in items that may pose a safety threat.

• Remains alert and patient focused. Does not make personal calls, text or use email except during break time.

• Refrains from sharing personal details or giving advice to patient/family.

• Intervenes immediately for any actual or potential safety threat (does not provide direct patient care).

• Documents observations and interventions by computer, hand written or verbal communication.

• Maintains order and functioning of Virtual Monitoring Unit and equipment. Reports equipment issues promptly.

• Rotation of functions of a shift leader will be required from time to time to lead and organize work flow during the shift.

• Effectively hand off to next shift.  Shift lead will make sure others on shift have done the same prior to leaving.

• When acting as shift lead, ability to escalate issues or concerns as soon as needed.

• Other duties may be required as business needs determine.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Heavy, Constantly 66-100%

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Constantly 66-100%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an empl