Security Professional - Retail Front Desk Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Professional - Retail Front Desk Patrol in Milwaukee, WI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional at a bustling retail or mall location, you will be the first point of contact for visitors, helping to create a welcoming and secure environment. Your responsibilities will include monitoring access, verifying credentials, and assisting guests with inquiries, all while providing outstanding customer service. This post requires driving as part of the role. At Allied Universal, we value teamwork, integrity, and a people-first approach, making this an exciting opportunity to grow your career in a dynamic setting.

Position Type: Part Time

Pay Rate: $17.70 / Hour

A Valid Driver's License is required

 

Job Schedule:

DayTimeMon10:00 AM - 06:00 PMTue10:00 AM - 06:00 PMWed10:00 AM - 06:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location by verifying credentials and/or identification of individuals entering the premises.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences as required by site procedures.
• Communicate professionally with clients, visitors, and staff to address inquiries and provide assistance as needed.
• Assist with emergency response activities in accordance with site-specific protocols.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with