Associate Director, MS Chief of Staff Programs - Any Finra Location

The Associate Director, MS Chief of Staff Programs in Member Supervision (MS) is a senior-level professional position providing substantial support to the department’s Deputy Chief of Staff and Chief of Staff/SVP on the implementation and advancement of a wide range of centralized essential operational and infrastructure functions including budgeting, staffing, reporting, metrics, and strategic analysis. The Associate Director will provide critical analysis and program support to enhance Member Supervision leaders’ ability to seamlessly run their regulatory programs while making strategic decisions that are cohesive across all groups. The Associate Director will collaborate with stakeholders across multiple lines of business on cross-departmental projects to support and promote MS strategy and effectiveness.

Essential Job Functions:

• Oversees and manages certain Chief of Staff programs, including those related to staffing of full-time headcount and contractors, the department budget and financial planning, reporting on all of the above, and various other key programs, as requested.
• Identifies opportunities for improving MS business operations related to areas of focus and makes recommendations to department senior leadership. Develops and implements strategies and programs that increase consistency and improve operational efficiency.
• Works autonomously on and directs team to support a wide range of department-wide initiatives as may be requested by the Deputy Chief of Staff, including reporting, metrics, and technology. Partners with People Solutions on delivery and execution of enterprise and department-specific initiatives and programs related to staffing; career development; diversity, equity, and inclusion; and other areas as determined by the Deputy Chief of Staff.
• Connector across department and FINRA to identify opportunities for collaboration and partnership, as well as ensuring awareness and knowledge of each group’s purpose and function, within our department and beyond.
• Assesses and identifies gaps and advises on strategic operational effectiveness and efficiencies through relationships, intelligence, and comprehensive knowledge of department regulatory programs.
• Engages with key internal stakeholders to ensure business operational initiatives and priorities are supported.
• Collaborates with peers across FINRA on opportunities for operational process improvements, consistency, and best practices related to FINRA’s mission, enterprise goals, and FINRA’s values.
• Recommends new opportunities for enhancing department and FINRA-wide policies, processes, and programs, and participates in the development and implementation of improvements and best practices.
• Manage, train, and develop direct reports in line with high departmental standards of excellence while ensuring proper prioritization of work.

Education/Experience Requirements:

• Bachelor’s degree and a minimum of ten (10) years of experience in the financial services industry or regulation at FINRA or other financial services regulator; or an equivalent combination of education and experience.
• Advanced degree preferred.
• Directly related experience in positions of increasing responsibilities. 
• Experience leading or managing a team preferred.
• Experience leading large cross-functional projects and collaborating across teams.

Knowledge & Skill Requirements:

• Proficient in collaboration tools (e.g., SharePoint Modern).
• Excellent oral and written communication skills, proofreading and presentation skills.
• Ability to interact with all levels of personnel within the organization.
• Advanced ability to recognize and understand the relationship and impact between different regulatory areas.
• Expert critical thinking, research, and analytical skills.
• Ability to manage multiple complex projects in a demanding environment.
• Resourceful and effective problem solver.
• Familiarity with digital communication tools, familiarity with SharePoint a plus.

Working Conditions:

• Hybrid work environment.
• Work environment includes high productivity expectations and tight deadlines.
• Extended hours and travel may be required.

For work that is performed in CA, Washington, DC, CO, HI, MN, VT, New York, NY, WA and MD the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons.

California: Minimum Salary $124,300, Maximum Salary $235,500

Washington,