Public Safety Officer Senior - University Medical Center

Your job is more than a job.

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

GENERAL DUTIES

• Provides routine security patrols of campus, both internally and externally. Patrols their assigned area on a constant basis to maintain crowd control and order.
• Performs safety and equipment inspections.
• Provides information and assistance to patients, visitors, staff, and the public.
• Responds to all calls for assistance immediately unless involved in or responding to an emergency situation.
• Responds to calls involving an individual armed with a firearm or bladed weapon.
• Responds to Armed Active Shooter incidents and effectively applies the knowledge learned in the scenario-based Active Shooter training to preserve the life of those involved.
• Operates security screening equipment, access control systems, video security and intrusion detection systems.
• Reports and controls unauthorized or suspicious persons, unsafe conditions, or other irregularities.
• Completes the required paperwork / reports to account for all security-related actions / incidents.
• Follows the Hospital's Public Safety Department Firearms policy and the Use of Force policy.
• May be required to testify in court hearings as required pertaining to incidents you were a part of.
• Works jointly with outside Law Enforcement to detain persons who violate local, state, or federal law who commit domestic violence, auto burglary, theft, drug violations and other arrestable offenses.
• Processes and secures lost and found items along with patient valuables.
• Performs special / covert operations to prevent car theft, car burglaries, etc.
• Responds to calls involving an individual armed with a firearm or bladed weapon.
• Responds to Armed Active Shooter incidents and effectively applies the knowledge learned in the scenario-based Active Shooter training to preserve the life of those involved.
• Assists Behavioral Health, ED and In Patient staff with restraining aggressive and combative patients / personnel.
• Utilizes a metal detector to search patients for weapons/contraband.
• Operates security screening equipment, accesses control systems, video security and intrusion detection systems, and maintains control of patient valuables given to security.

REQUIRED QUALIFICATIONS

• High School Diploma/GED or equivalent.
• Valid driver’s license, with clean driving record.
• Three (3) years of directly related armed experience (security, law enforcement, military).

PREFERRED QUALIFICATIONS

• Defensive Driving Certification - Defensive Driving Certification Issuer.
• Certified with OC spray with exposure.
• P.O.S.T Certification – Louisiana Commission on Law Enforcement.
• Certified Healthcare Protection Administrator – International Association for Healthcare Security and Safety (IAHSS).
• Hand to hand defensive tactics training.

PROVIDED TRAINING

• Non-Violent Crisis Prevention Certificate (CPI, NCI-CPI) - Crisis Prevention Institute.
• OC spray with exposure.
• Annual Firearm Qualifications.
• Yearly LCMC / UMC Regulatory Healthcare training as required.
• Yearly LCMC Active Shooter Refresher course.

EQUIPMENT

Employees must provide:

• Level III Duty Holster.
• Duty weapon with 4-inch barrel.
• Name plate.
• Footwear.

University Medical Center New Orleans will provide:

• Uniform including coat or sweater.
• Duty gear including but not limited to radio, handcuffs, duty belt, etc.

KNOWLEDGE, SKILLS, ABILITIES

• Proficient in English with verbal and written communication skills.
• Basic knowledge and use of security equipment to include radios, alarm systems, CCTV systems, etc.
• Must have knowledge of local, state, and federal laws that may include organized training from a Law Enforcement Academy Topics.
• Must be able to deescalate situations involving aggressive, combative, and behavioral health issues pertaining to patients.
• Professionalism, ethics, laws and criminal codes, crisis intervention, universal precautions, firearms defensive tactics and handcuffing.
• Must have the ability to walk and stand for long periods of time.
• Must interact with others who may be criminal, violent, disruptive, combative, disoriented, etc.
• Ability to transport patients as required.