Sr. Manager Program Quality Lead

Date Posted:

2024-09-25

Country:

United States of America

Location:

AZ202: 3350 EHemisphere Loop Bldg M09 3350 EHemisphere Loop Bldg M09 Building M09, Tucson, AZ, 85706 USA

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Our Stinger On-site Sr. Manager Program Quality Lead (PQL) in Land and Air Defense Systems (LADS), will support U.S. and foreign programs within the portfolio at our Tucson, AZ location.

This is an on-site position.

The successful candidate will lead our program proactive quality risk mitigation best practices in partnership with Program Leadership, Engineering, Global Supply Chain, Operations and the Quality team. In this role they will primarily support proactive engagement across our factories and suppliers that support the Stinger programs, implement quality processes to reduce overall product lifecycle cost and risk, improve customer deliverable products/critical processes/systems, and manage customer relationships. 

We value diverse skills and experience, so don’t hold back. Your qualification could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you’re passionate about what you could accomplish here, we’d love to hear from you.

What You Will Do

• Become the program point of contact for proactive quality risk mitigation on the Stinger launcher and missile programs, interfacing across programs, key suppliers and customers supporting technical quality and financial performance, and compliance to Raytheon procedures and contractual requirements.
• Develop partnerships with senior leaders, IPTs, customers, and support functions of the program team to define steps necessary to implement proactive quality strategies that shape Raytheon’s ability to become the provider of choice.
• Responsible for improving processes or systems using significant conceptualizing, reasoning, and interpretation skills. Problems and issues faced are numerous and undefined, and information is typically difficult to obtain.
• Generation of new Cost of Quality (CoQ), CORE (Customer Oriented Result and Excellence), CoPQ (Cost of Poor Quality) projects to reduce costs on the program.
• Monitor / lead root cause corrective action (RCCA) and FRACAS activities for systemic issues and to ensure extensive RCCA.
• Support issue resolutions and solutions to production.
• Support program efforts in development, transition to production, production, and sustainment.
• Travel up to approximately 25%.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. 
• Experience with Advanced Product Quality Planning (APQP)/AS9145: utilizing resources such as Production Part Approval Process (PPAP), Key Characteristics, Design Failure Modes, and Effects Analysis (DFMEA), Production Failure Modes and Effects Analysis (PFMEA) and/or Control Plans.
• Experience leading teams in failure analysis, root cause analysis, corrective and preventative action.
• Experience interpreting technical drawings/data packages.
• The ability to obtain and maintain a U.S. government issued security clearance is required prior to start. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• American Society for Quality (ASQ) Certification and/or Program Management Certification.
• Experience with Customer Oriented Results and Excellence (CORE) or another Continuous Improvement Program.
• Passionate, high-energy, self-starting team player who achieves goals and strives for continuous improvement.
• Experience Reviewing Statement of Work (SOW), Supplier Corrective Action Requests (SCAR), Knowledge of Purchase Order Quality Requirements (Q-Notes, STAMP).
• Experience presenting, reviewing and/or approving changes through a formal Change Control Board (CCB).
• Experience in risk mitigation and opportunity management.
• Earned Value Management System (EVMS) Certification.
• Ability to comprehend and translate system require