IBM Associate Systems Administrator

Euronet facilitates the movement of payments around the world and serves as a critical link between our partners - Financial Institutions, Retailers, and Service Providers - and their end consumers, both locally and globally. Euronet Software Solutions is headquartered in Little Rock, Arkansas, and is a wholly owned subsidiary of Euronet Worldwide, Inc., a U.S. based company.

We have an exciting opportunity as an IBM Associate Systems Administrator who will be responsible for assisting in the management and support of a 24x7 global EFT software development environment for about a hundred architects and programmers. This is an entry level position with excellent opportunity for training, growth, and advancement. An individual with the preferred skills is ideal, however, the right candidate with capacity to absorb technical concepts and detail will be given consideration. The position reports to the IBM Power Systems Manager and is based in Little Rock, Arkansas.

The management and support responsibilities of the position encompass assisting with hardware and software updates, version and fix maintenance, security remediation, performance monitoring, backup and recovery operations, basic user assistance, problem troubleshooting, and insuring resource availability.

Essential Duties and Responsibilities:

• Assist with hardware installation, migration, and upgrades.
• Install and upgrade server operating system and related software as required.
• Apply scheduled server and appliance software maintenance and security fixes.
• Regularly review security reports and remediate to corporate security standards as instructed.
• Perform server configuration changes as directed.
• Assist with server performance analysis, tuning, and capacity planning when needed.
• Perform regularly scheduled server and appliance backups.
• Restore / recover objects from backups as requested.
• Assist in periodic disaster recovery testing.
• Assist with recovery operations in case of infrastructure destruction or failure.
• Proactively monitor and work incoming tasks and incidents logged in the support ticketing system.
• Research and resolve server related user issues in a timely fashion.
• Monitor and maintain servers and appliances to ensure maximum resource availability.
• Provide updates and reports for compliance reporting.
• Be available for on call and occasional weekend duties.

Requirements

• IT related associate or bachelor’s degree or related experience preferred.
• Aptitude for absorbing and retaining technical concepts and detail.
• Self-motivated and team minded.
• Solid written and verbal communication skills.
• Able to perform tasks with minimal direction.
• Excellent time management skills.
• Capable of balancing multiple tasks and changing priorities.
• Commitment to quality customer service.
• Ability to identify and suggest technological improvements / best practices.

Physical Requirements

• Must be able to move / lift a maximum of 25 lbs.
• Must have good hand / eye coordination
• Must be able to sit for long periods of time
• May be required to crouch, kneel, stoop and bend
• May be required to work extended hours

Preferred Skills

• IBM Power Systems
• IBM Hardware Management Console
• IBM i (7.x) OS
• IBM Spectrum Virtualize SAN
• IBM Virtual IO Server OS
• IBM Backup Recovery and Media Services
• Red Hat Enterprise Linux OS
• Brocade Fabric OS

Benefits

Quite simply, the work. Meaningful work that makes people’s lives all over the world a little easier. At Euronet, we offer financial payment convenience to millions of individuals who may have never had access to such advantages before—and we do so with honesty, transparency, and integrity. As we have evolved, we have remained true to those core beliefs, while using technology to create more and more connections, which allow our customers and end consumers even more flexibility and affordability.

We also offer a generous benefits package, employee stock purchase plan, tuition reimbursement, casual dress, and a stable work environment. In other words, you get all the benefits that come with working for a well-established company and all the excitement of a startup with our new product development.

Euronet USA, LLC, headquartered in Little Rock, Arkansas, is a wholly-owned subsidiary of Euronet Worldwide, Inc., a U.S.-based