Hotel: 

Raleigh Durham Embassy Suites

201 Harrison Oaks Blvd

Cary, NC 27513

Restaurant Associate

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

FULL TIME - OPEN AVAILABILITY & WEEKEND AVAILABILITY

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Embassy Suites - Located near Raleigh Durham Airport

Enjoy A Free Shift Meal, Free Parking & Travel Discounts when you join our Embassy Suites Family

The Embassy Suites Raleigh has 273 guest suites and 25,000 sq. ft. of meeting space. We celebrate our team's success with Rallies, Picnics and Holiday Parties.

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly motivated individuals to join our Restaurant Team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests.

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Primary Purpose: 

The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.

Work Performed: 

The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments: 

• Schedule dining reservations and arrange parties or special services;    

• Ensure prompt and courteous service to guests;  

• Answer telephone calls and process phone orders;  

• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;  

• Take food and beverage orders, relay orders to kitchen, and serve food to guests;  

• Coordinate amenity delivery request in connection with the kitchen department;  

• Monitors tables in assigned section ensuring all guests are served; 

• Address guest complaints;   

• Collect and process guest payments;   

• Totals receipts at end of shift to verify sales and clear cash register;   

• Ensures tips are reported properly for tax processing; 

• Clear dirty table settings and prepare table for resetting;   

• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen a