Join Kainos and Shape the Future 

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

This is primarily a Sales role with some Customer Success responsibilities.   

You will work collaboratively across Sales, Delivery, Support, Legal, Marketing, and Operations, and serve as a key relationship partner to Workday Customer Success and Sales teams to support customer retention and growth. 

Selling Workday Adaptive Pro to Customers 

You will be expected to: 

• Develop a deep understanding of the Adaptive Pro product, including functionality, use cases, customer benefits, positioning, and pricing, in order to confidently articulate value to existing customers 

• Partner closely with the Kainos Adaptive Sales team to identify upsell opportunities within the existing customer base and develop targeted, account‑specific strategies to position Adaptive Pro effectively 

• Apply a consultative selling approach to Adaptive Pro conversations by understanding each customer’s business goals, challenges, and growth plans, and aligning the product’s capabilities to those needs 

• Sell the deployment value of Adaptive Pro, clearly communicating the role Kainos plays in ensuring successful adoption, configuration, and long‑term value realization—not just the product itself 

• Demonstrate strong customer engagement skills, including empathy, active listening, responsiveness, and creativity, to build trust, uncover opportunities, and guide customers toward solutions that deliver measurable impact 

License Renewal Sales 

You will be expected to: 

• Proactively identify upcoming Adaptive Planning license renewals within the customer base by reviewing renewal data on a rolling 90‑day lookahead 

• Submit renewal leads to Workday for approval, ensuring all required information is complete and accurate, including company details, renewal timing, and key customer contacts, to establish partner involvement early in the renewal cycle 

• Manage and complete Workday Partner Contribution Checklists for accepted leads by selecting, submitting, and tracking qualifying activities throughout the renewal lifecycle to support partner influence and successful renewal outcomes 

• Work closely with Workday Customer Success Managers (CSMs), who own the commercial transaction and revenue motion, to support renewals through strong customer relationships, timely engagement, and clear demonstration of partner value 

• Maintain strong, ongoing customer relationships ahead of renewal to reduce churn risk, surface potential concerns early, and position Kainos as a trusted partner throughout the renewal process