Manager of Marketing Research

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.  

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

About the team

Angi is on a mission to help homeowners love where they live, and the Marketing team is at the forefront of this. From understanding who our consumers are and what they want, to designing communications, and placing ads in the most relevant spots, Angi’s marketing team is sharing Angi’s value with the world.  Angi is eager to advance our intelligence around our industry, our competitors and our customers, and that’s where you come in.

What you’ll do

Our new Manager of Marketing Research will play a pivotal role in shaping the understanding of our market landscape. You'll be hands-on in managing comprehensive research studies, from initiating contact with participants to delivering insights that drive strategic decisions. At Angi, you're not just collecting data; you're providing the narrative that informs our leadership and propels our marketing efforts forward within a newly established, dynamic research function.

• You will design questionnaires and surveys tailored for quantitative research studies and create discussion guides & interview scripts for qualitative research studies. 
• You will oversee and monitor all aspects of data collection for quantitative studies, coordinate with participants & manage the execution of qualitative studies, ensuring the progress of these projects is on track.
• You will use statistical software like SPSS and R to analyze quantitative and qualitative results & uncover patterns and correlations. You own the accuracy and integrity of research data throughout the analysis process.
• You’ll develop actionable insights to inform marketing strategies and present these findings to senior management to aid in decision-making. You’ll clearly summarize research outcomes, providing clear recommendations for the business.
• You are our in-house research expert - you will ensure best practices are used across the company and you will partner with colleagues to provide guidance and recommendations on research methods and concepts.

Who you are

• You have 3-5 years autonomously conducting market research with demonstrated impact at a market research firm with clients or in-house. 
• You have experience designing and executing quantitative & qualitative research studies. Experience managing a brand tracking study, NPS study, and/or customer satisfaction study including analysis and reporting is ideal.
• You have a sharp analytical mind & are extremely proficient with quantitative and qualitative data collection and analysis, using tools like Qualtrics, SurveyMonkey, SPSS and/or R. You have proven ability to turn research results into insights and opportunities.
• You’re an exceptional communicator — you clearly articulate your goals to participants and recommendations and decisions to the business, whether verbal or written.
• You have strong project management skills with the ability to monitor multiple projects simultaneously, overcome obstacles, and adapt with changing business needs
• You’re excited to learn new skills and are willing to tackle new challenges as they come about.

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Compensation & Benefits

• The salary band for this position ranges $90,000-120,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. 
• This position will be eligible for a competitive year end performance bonus & equity package. 
• Full medical, dental, vision package to fit your needs 
• Flexible vacation policy; work hard and take time when you need it 
• Pet discount pla