General Manager

Description

Join Our Team as a General Manager! 

At Tagg-N-Go Car Wash, we believe in more than just running a business—we’re here to lead with purpose, drive success, and help our team members thrive. As a General Manager, you’ll take charge of the daily operations of two stores, guide an incredible teams, and ensure our sites runs smoothly. If you’re looking for a fast-paced, high-energy role where your leadership makes a real difference, this is the place for you!

Job Responsibilities

• Lead, manage, and hold site employees accountable
• Own and manage employee training, scheduling, and labor costs
• Ensure that safety and security are emphasized, practiced, and periodically reviewed
• Enforce company policies and procedures and communicate changes
• Ensure compliance with legal requirements and company policy
• Lead the recruitment, onboarding, discipline, and dismissal processes
• Conduct performance reviews, and build a positive and rewarding culture as you exhibit extreme ownership and set the tone for your site
• Coach, motivate, and train new and existing employees
• Develop great customer relationships and address customer concerns, questions, and needs
• Maintain excellent site appearance
• Ensure that the wash is operating properly by monitoring the quality of the wash, addressing areas for improvement, and resolving wash issues
• Complete basic equipment maintenance including regularly scheduled maintenance to ensure machinery is in proper working order
• Perform administrative duties including paperwork, inventory, and documentation 
• Meet and exceed established volume, revenue, and profitability goals
• Attract, recruit, develop and retain employees
• Complete daily, weekly, and monthly checklist on building, lot, and equipment

Requirements

• Five year's managing experience  
• Two years customer service experience required 
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Polite, approachable, and friendly demeanor 
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Basic mechanic knowledge is preferred 
• Ability to work outside in varying temperatures
• Self motivated and the desire to learn

Physical Requirements:

• Prolonged periods of standing and walking
• Ability to lift 25 pounds
• May be required to climb ladders as part of cleaning duties

Position Details:

• Full-Time, Exempt 
• 10 hour shift, 5 days a week
• Weekend availability, various shifts
• On call on “off” days
• Be present on site 
• Limited in office time ( 80 % outside with team engagement ) 

Salary Description Starting $80,000