Staff Network Engineer - Federal

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Job Description

Please Note:  This position will include supporting our US Federal customers.

“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening.  Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
 

We are seeking a highly skilled and motivated Staff Network Engineer to join our team as the main point of contact for Vulnerability Management within the United States. In this role, you will be responsible for maintaining network infrastructure, with a primary focus on identifying and remediating vulnerabilities. The successful candidate will collaborate with cross-functional teams, lead efforts to upgrade network devices, and ensure a secure and resilient network environment.

If you are a dynamic and experienced Network Engineer looking to take on a key role in vulnerability management, we invite you to apply. Join us in creating a secure and resilient network infrastructure to support our business objectives.

What you get to do in this role:

Vulnerability Management:

• Lead the identification, assessment, and remediation of network vulnerabilities.
• Analyse vulnerability scan results and prioritize vulnerabilities based on severity, exploitability, and potential impact.
• Work closely with security teams to prioritize and address vulnerabilities in a timely manner.
• Develop and maintain security policies, standards, and procedures related to vulnerability management.
• Investigate security incidents related to vulnerabilities and coordinate incident response activities as needed.
• Participate in security audits and compliance assessments to ensure adherence to regulatory requirements and industry standards.
• Maintain accurate documentation of network configurations and vulnerability remediation efforts.
• Provide regular reports on vulnerability management activities and network upgrades.

Vulnerability Remediation:

• Take a lead role in planning and executing network device upgrades in coordination with ServiceNow policies to remediate vulnerabilities.
• Collaborate with project and program managers to ensure upgrades align with overall timelines.
• Serve as the main point of contact for Vulnerability Management efforts in the US.
• Partner with global teams to ensure alignment with overall network security objectives.

Qualifications

To be successful in this role you have:

• 6+ years of experience in working on ISP and data centre networks.
• Solid understanding and hands-on experience with network technologies such as BGP, OSPF, IS-IS, HSRP/VRRP, IPSEC, SNMP.
• Deep, hands-on experience with TCP/IP protocols, including traffic analysis using tools like Wireshark.
• Deep understanding of common vulnerabilities and exposure (CVE) databases, vulnerability assessment t