Field Supervisor

Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.
We are hiring for multiple roles with a target start date in August 2025. Candidates who apply now will be considered for interviews in the coming weeks.

Responsibilities

• Understand the concept of behavioral safety and effectively communicate and train within the ZUM Service Center
• Direct interface with the customer to enhance the safety experience and determine the appropriate course of action
• Lead, design, develop and implement initial and recurrent training programs for transportation personnel
• Manage and lead safety department staff by establishing objectives, standards, work schedules, and accountability for job performance
• Manage the recruitment process of ZUM Service Center personnel
• Coordinate all training activities
• Maintain compliance programs
• Develop and conduct regularly scheduled programs (e.g. driver safety meetings, award programs, etc.) emphasizing ZUM culture
• Primary point of contact in responding to personnel injury, vehicle accidents, preparation, and submission of reports in accordance with ZUM policy

Requirements

• School vehicle driver instructor certification to provide classroom instruction requires successful completion of the Department -sponsored 3-day school bus driver instructor workshop
• If the school vehicle driver instructor is required to provide classroom instruction before the school bus driver instructor workshop, the individual shall do the following to be certified as a school vehicle driver instructor:
• Observe classroom instruction provided by a certified instructor designated by the Department; and
• Teach a lesson under the guidance of that certified instructor.
• Certification for Behind-the-Wheel Instruction.
• Certification to provide behind-the-wheel instruction requires that the prospective school vehicle driver instructor provide behind-the-wheel instruction to a school vehicle driver trainee while being observed by and under the direct supervision of a certified school vehicle driver instructor.

Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.