MEDICAL ASSISTANT/PHLEBOTOMIST LEVEL1

Description

Statement of Purpose:

This position is responsible for the performance of a combination of administrative and clinical tasks within the clinic setting. Provides patient care under the direct responsibility and supervision of a Nurse, Medical Provider, Advanced Practice Registered Nurse (APRN), or Physician Assistant (PA) depending on local state regulations. Works as part of the multidisciplinary team, to enhance patient’s quality of life and wellbeing.

Career Path:

Medical Assistants manage a varying degree of skill and work depending on their certifications, community engagement participation, and participation in CAN sanctioned specialty roles or committees. There are three MA levels: MA 1, MA 2, and MA 3. A level and salary are assigned based on their participation, skill level, experience, and education. An MA can directly affect their career path (level) based on their work to increase the size and scope of their participation in activities and skill development. Levels are reviewed at minimum annually as part of the annual review/merit cycle.

Essential Functions: (these includes clinical and administrative duties)

Clinical Duties: As established by local state Medical Assistant scope of practice.

• Promotes and practices CAN Community Health Inc’s mission, vision, guiding principles, and values and follows its policies and procedures.
• Greets and rooms patients into appropriate exam rooms.
• Performs patient triage including the assessment of vital signs and measurement of anthropometric measures, and reviews patient chart to ensure all necessary documentation is present, current, and complete to facilitate visit with the provider visits.
• Obtains Chief complaint, and pertinent information regarding patient visit as well as required patient history. 
• Prepares chart to include all diagnostic documentation as needed for patient care.
• Prepares patients for physical examinations and/or procedures and assists the provider accordingly.
• Explains medical procedures to patients.
• Communicates information obtained through telephone encounters to nurse, and medical provider for proper management.
• Prepares and administers medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)
• Conduct tests and procedures as directed, such as EKG’s, urine dipsticks, glucometer, etc.
• Draws blood (Phlebotomy) and obtains other specimens and processes these as required.
• Performs Rapid Tests for Pregnancy, UTIs, STIs.
• Collects oropharyngeal and nasal swabs for Influenza, Streptococcus, and SARS.
• Assists provider with minor surgical procedures (wound care, suture, and staple removal, etc.)
• Administers nebulizer treatments, as ordered by licensed provider.
• Disinfects (wipes down) exam room surfaces and medical equipment, per policy.
• Maintains temperature logs for all clinic refrigerators containing specimens and medications.
• Monitors patient flow after check-in and collaborates with clinic team members to coordinate patient care and services.
• Practices safety, environmental and/or infection control methods.
• Documents all patient information and results accurately in the patient’s chart in a timely manner.
• Prepares and distributes reports within the clinic and to the health care team as necessary.
• Prepares records/documents in response to requests from other health care providers.
• Requests diagnostic test results from outside laboratories and/or other health care providers.
• Provides assistance with referrals and coordinates services with other organizations, federal and local programs.
• Performs required medical procedures associated with research projects, and maintains complete and thorough documentation, as required by the principal investigator or designated staff.
• Manages clinical supplies inventory and coordinates orders for re-stocking with Nurse Manager or Practice Administrator. 
• Assists with referrals and coordinates services with other healthcare facilities, organizations, and federal and local programs and collaborates with clinic team members to coordinate patient services.  
• Maintains required equipment and supply logs (AED, Eye Wash, Vaccine Fridge, PPE, etc.)
• Follows all health and safety protocols and procedures as part of CAN’s infection control, OSHA, HIPAA, Stericycle, and Confidentiality policies. 
• Serves and protects the Organization by adhering to professional standards, institutional policies and procedures, federal, state, and local requirements.
• Participates and strives to achieve assig