DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

TRAINING OFFICER 2

Job Location:

Division of Business Services 
Office of Professional Development 
4760 South Park Avenue, Tucson, AZ 85714

Posting Details:

Salary: $51,000.00 - $56,453.28 

Grade: 20

Closing Date: April 21, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov ; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Business Services, is seeking an experienced and highly motivated individual to join our team as a Training Officer 2. The Training Officer 2 provides instructor-led training throughout the state. Responsibilities include, but are not limited to, delivering training; facilitating development activities; ensuring quality of training delivery and materials being presented; providing mentoring and coaching to staff, as necessary; coordinating with business partners and customers to meet organizational training needs; providing facilitation services as needed; assisting with course development; and completing other projects as requested by the supervisor or Training Manager.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

● Train division staff around the State on topics.
● Prepares to train course content, such as learning new material, attending Train the Trainer workshops, gathering materials, traveling to class sites state-wide, and setting up training facilities.
● Prepares to present training classes, including learning new materials, attending Train the Trainer workshops, gathering materials, traveling to class sites, setting up training facilities, etc.
● Perform routine administrative tasks involving status reports, project plans and correspondence; attending meetings; serving on committees and teams; attending training and professional development classes and workshops; and serving on committees and work-groups.
● Assist with creation and revision of all training materials/courseware.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

● Computers, Google G-mail and Calendar
● Writing, including grammar, punctuation, spelling, proper syntax, proper sentence structure
● Adult learning principles, training delivery principles, practices, techniques and tools
● Federal and state laws, regulations, policies and procedures

Skilled in:

● Customer service
● Coaching; interpersonal relations
● Oral and Written communication (writing/composition)
● Instructional delivery of curriculum

Ability to:

● Adaptability
● Time management
● Set and achieve high work standards
● Work independently

Selective Preference(s):

The ideal candidate for this position will have:

● Bachelor’s Degree or higher in applicable subject area such as Adult Education, Psychology, English, or similar field.
● One (1) year of experience training adult learners as a full-time trainer responsible for instruction and group or team.

Pre-Employment Requirements: