BENEFITS SPECIALIST - 72002496

Requisition No: 839033 

Agency: Management Services

Working Title: BENEFITS SPECIALIST - 72002496

 Pay Plan: Career Service

Position Number: 72002496 

Salary:  $35,361.61 

Posting Closing Date: 10/23/2024 

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Benefits Specialist

Division of Retirement

State of Florida Department of Management Services

This position is located in Tallahassee

 

Position Overview and Responsibilities:

The incumbent in this position will serve as a Benefits Specialist within the Division of Retirement. Specific duties include, but are not limited to the following:

• Calculates the cost for forensic upgrades and military leaves of absence.  Calculates the cost to buy back into the pension plan from the investment plan.  Processes termination and reemployment violations, divorce estimates, and benefit recalculations. 
• Provides customer service through counseling and personal interviews with members; and consultative and technical assistance to employment agencies; or investigates discrepancies for Third Party Administration and audit staff.
• Audits and balances individual member accounts and approves the eligibility of a member to claim retirement credit for military service, past service, prior service, in-state/out-of-state service and leave of absence. Gathers and analyzes member information for verification of service credit, eligibility dates and retirement plans. Adjust contributions, salary and service credit in retirement accounts in which reporting errors have occurred for both active and retired members. 
• Prepares estimates of retirement benefits for members who are contemplating retiring or entering DROP. Prepares statement of accounts to reflect the contributions required to balance the members' retirement accounts in accordance with the retirement systems and plans in which the members participated. 
• Determines the eligibility of members for service retirement, participation in the Deferred Retirement Option Program (DROP), approves retirement applications for DROP members and calculates retirement benefits for members and joint annuitants who qualify for retirement.
• Serves on committees and in workgroups to improve or maintain bureau or division wide administration of the retirement system. 

 

Knowledge, Skills, and Abilities:

• Knowledge of principles and techniques of effective verbal and written communication and basic arithmetic.
• Ability to collect, evaluate and analyze data relating to retirement benefits.
• Understand and apply applicable rules, regulations, policies and procedures relating to retirement benefits.
• Compose correspondence; organize data into logical format; utilize problem solving techniques.
• Work independently.
• Perform basic arithmetical calculations.
• Plan, organize and coordinate work assignments
• Communicate effectively verbally and in writing
• Establish and maintain relationships with others.
• Ability to operate a personal computer with proven proficiency in Word, or comparable processes.
• Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.

 

Minimum Qualifications:

Four years of professional experience in the areas of insurance, retirement or social security, administration, call center, customer service, fiscal work, statistics, personnel, or any other combination. Postsecondary education may be used as an alternative for years of experie