Technical Documents Intern (Summer 2026)(Onsite)

Date Posted:

2025-09-02

Country:

United States of America

Location:

HMD31: Annapolis, MD 2551 Riva Road , Annapolis, MD, 21401-7435 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops, and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. 

You will work with the Collins Aerospace Business Aviation Services (BAS) Global Customer Experience organization. This team has a wealth of knowledge of flight planning and dispatch, flight deck connectivity, VHF and satellite datalink, and satellite internet services. You will be part of the best aircraft connectivity customer support team.

What You Will Do:

• You will support and direct (with guidance and team interaction) all work aspects of the Airline Modifiable Interface (AMI/AOC) software to include creation, purchasing, shipping, Import/Export classification and storage in coordination with OEMs, vendors, customers, product, and engineering teams.
• You will assist with our technical documentation library management, document creation, classification, and storage (gaining experience in ISO 9001 regulations).
• You will help manage CRM tools such as ServiceNow or other and work ticketing tool case creation, management, and reporting KPIs.
• You will assist with our Customer/Vendor Online Portal management of software and documents.

What You Will Learn:

• You will learn to manage business unit quality statistics analyzation and reporting.
• You will learn about CRM tools such as ServiceNow or other systems by using ticketing tool case creation, management, and reporting KPIs.
• You will learn to work in a highly dynamic environment.
• You will learn great communication skills by working across all internal departments including international teams.

Qualifications You Must Have:

• Requires a High School Diploma or equivalent and student must be pursuing a Bachelor’s or advanced degree in an applicable discipline.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Qualifications We Prefer:

• Experience with demonstratable knowledge of MSO365 tools.
• Project Management skills.

Learn More and Apply Now!

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

WE ARE REDEFINING AEROSPACE.

This position is eligible for relocation.

* Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to ou