Temporary - IT Asset Management Specialist (End User Support 3) 24787

Requisition Number: 24787 

Required Travel: 0 - 10%

Employment Type: Part Time/Hourly/Non-Exempt

Anticipated Salary Range: $73,339.00 - $105,000.00 

Security Clearance: Ability to Obtain  

Level of Experience: Mid 

 

Meet HII’s Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you.

 

To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072

 

Come Join HII! Where Hard Stuff is Done Right!

Mission Technologies is seeking a skilled and detail-oriented Temporary (Part Time) IT Asset Management Specialist to join our team for a temporary, 3–6-month on site assignment. The ideal candidate will be responsible for managing the full lifecycle of enterprise IT hardware assets, with a strong emphasis on utilizing the ServiceNow Hardware Asset Management (HAMPro) module. This role involves a combination of hands-on technical support and meticulous asset tracking within a fast-paced environment.

This is a temporary position for a period of 3-6 months. We offer a competitive hourly rate and the opportunity to work in a dynamic and supportive team environment.

Responsibilities: I want to and can do that!

•    Manage the end-to-end lifecycle of IT hardware assets, including receiving, deployment, reclamation, and disposal.
•    Serve as a key user of ServiceNow HAMPro to track, manage, and reconcile all hardware assets.
•    Assist with hardware inventory tracking, conducting regular asset reconciliation, and providing support for audits.
•    Identify and correct discrepancies in asset records to ensure accuracy and data integrity within the asset management system.
•    Provide onsite technical support for end-users, including the deployment and troubleshooting of various IT assets (e.g., desktops, laptops).
•    Monitor and manage ticket queues related to hardware incidents, service requests, and asset inquiries.
•    Support key IT events such as desk checkouts, hardware decommissioning, and large-scale deployments.
•    Utilize tools like Microsoft Excel to work with large data sets for reconciliation, reporting, and analysis.

Requirements: I have already done that or have it!

•    5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years’ experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience.
•    Minimum of 5 years of experience in a Service Desk or IT support role with a significant focus on IT asset management.
•    Hands-on, practical experience with ServiceNow, specifically the Hardware Asset Management (HAMPro) module.
•    Proven experience with IT asset management principles and tracking tools (e.g., ServiceNow, Ivanti, or BMC Helix).
•    Strong knowledge of computer hardware, software, operating systems, and networking.
•    Experience in troubleshooting hardware and software issues.
•    Familiarity with Active Directory and MS Office 365.
•    Demonstrated problem-solving skills and the ability to make decisions under pressure.
•    Strong organizational skills, attention to detail, and effective communication skills.
•    Reliable transportation to travel among sites as needed.

Preferred Requirements

•    5+ Years Svc Desk Tech with asset management - This position emphasizes technical support and asset management, including onsite desktop support, deploying various IT assets, and managing the asset lifecycle with experience in tools like ServiceNow.
•    Certifications in IT Asset Management, such as CHAMP or CSAM.
•    ITIL v3 Foundations certification.
 

Physical Requirements

May require working in an office, industrial, shipboard, or laboratory environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances.

HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance program