Nextran Truck Centers

Service Advisor, Kansas City, MO

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

Service Advisor, Kansas City, MO

Pay: Pay based on an individual’s skills, certifications, education, and years of experience.

Hours of Work: Tuesday through Saturday

Apply Before: June 13, 2026

Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check.

Do you enjoy working in a fast-paced shop where every day is different? Are you the kind of person who can juggle customers, technicians, and timelines without missing a beat?

We’re looking for a Service Advisor to be the key link between our customers and technicians in a busy light-duty truck shop. If you’ve got diesel experience—or the drive to learn—we’ll give you the tools to succeed.

Service Advisor

What You'll Do

As a Service Advisor, you will serve as the primary point of contact for customers and play a key role in ensuring an exceptional service experience from start to finish.

• Be the first point of contact for customers and set the tone for a positive service experience.
• Prepare clear and accurate repair orders and service estimates.
• Coordinate with technicians to ensure repairs are completed efficiently and on schedule.
• Communicate timely and honest updates to customers regarding repair status and recommendations.
• Manage workflow, billing, and service documentation.
• Support daily shop operations and help maintain an organized, productive work environment.

What We're Looking For

• Minimum of three (3) years of experience in light-duty truck, medium-duty truck, diesel, automotive service, or a related industry.
• Working knowledge of parts, repairs, and maintenance procedures used in vehicle service operations.
• Strong communication, customer service, and organizational skills in a fast-paced environment.
• Ability to multitask, prioritize work, and remain composed under pressure.
• Team-oriented mindset with a commitment to delivering exceptional customer service.
• Valid driver's license with a good driving record required.

Preferred Qualifications

• Experience using service managemen