Administrative Specialist - Housing and Community Services

JOB LOCATION

15151 E Alameda Pkwy Aurora, Colorado 80012-1555

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to be commensurate with experience

The hiring range for this position is: $23.31 - $29.14/hourly

The deadline to submit applications is Sunday, October 5, 2025. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

This is classified as VHBE (Variable Hour Benefit Eligible), where the selected candidate will work up to 40 hours per week.  The selected candidate will be eligible to elect Medical, Dental, and Vision benefits, accrue paid time off, and receive 11 paid holidays. 

This is a grant funded position expected to end October 2026.

OVERVIEW OF POSITION / DEPARTMENT

The Administrative Specialist performs a variety of general clerical duties to support the Housing and Community Services Department.

PRIMARY DUTIES & RESPONSIBILITIES

• Prepares, reviews, proofs, and processes a variety of departmental documents and reports
• Serves as the initial point of contact for program applicants. This includes answering inquiries, explaining program requirements, and assisting potential homeowners with the application process.
• Collects, organizes, and maintains accurate program records, including applications, income verifications, credit reports, and other financial documents.
• Answers and screens calls, directing questions and inquiries by telephone or in person
• Performs accurate data entry and maintains program databases related to waiting lists, applicant status, and property information.
• Updates computerized files and records
• Maintains and updates databases
• Communicates with lenders, realtors, and title companies to coordinate and facilitate the closing process for assisted purchases
• Assists in the intake and processing of client applications for Housing Programs, confirming all required documentation is included
• Prepares and processes a variety of program documents, including loan agreements, contracts, reports, and correspondence.
• Supports office management functions and assists other administrative staff as needed.
• Performs additional duties as assigned that support program compliance and effective service delivery.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education: 

• High school diploma or equivalent (GED) required.

Experience: 

• At least two (2) years of experience in program administration, affordable housing, mortgage lending, HUD housing counseling or a related administrative role is required.

Knowledge:

• Familiarity with federal and local housing program regulations and a strong understanding of office practices and procedures.
• Use standard office software (e.g., Microsoft Office) t