Regional Manager ~ Property Management

Description

Regional Manager

Location: Sacramento/Yolo Counties

Department: Property Management

Reports To: Director of Property Operations

Salary: $105,000 - $115,000 per Year

FSLA Status: Full Time Exempt

Generous Benefits Package includes:

• Medical, Dental, Vision,  & Employee Assistant Program ~ fully covered for Employee
• Optional Life, Long Term Disability, Critical Illness, Identity Theft Protection and Accident Insurance
• Generous paid time off, including16 paid holidays which includes the week between Christmas and New Years
• 2 Floating Holidays (16 hours)
• 401K Retirement Plan ~ Employer match up to 6% ~ after 6 months service.

SUMMARY

Mutual Housing Management is affiliated with Mutual Housing California. Mutual Housing Management provides professional property management services to Mutual Housing California’s affordable multifamily properties. The mission of Mutual Housing Management is to be an exceptional steward of Mutual Housing’s portfolio of multifamily housing properties to support long-term sustainability.

The Regional Manager ensures that the operations of the multifamily properties in their assigned area of oversight are operating in compliance with the standards and expectations of the established guidelines of Mutual Housing Management and Mutual Housing California, fair housing laws, and regulatory requirements of affordable housing funders. The Regional Manager is responsible for assisting with the development and monitoring of company policies and procedures related to property management; responsible for recruitment, training, development, and supervision of Property Managers, with primary responsibility in ensuring the physical asset and performance of assigned portfolio. The Regional Manager assists senior management and other supervisors with special projects and other related work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

CUSTOMER SERVICE

• Ensures that resident concerns are appropriately addressed in a timely manner.
• Ensures that the site staff is providing excellent customer service to residents.
• Ensures that the site staff is working closely and effectively with Community Organizing and Resident Services staff and third party service agencies to meet the ownership’s service, community building and resident leadership objectives at each location.
• Establishes and coordinates a communication system involving transactions and activities between onsite staff and the Corporate Office to ensure appropriate monitoring and control of property issues and operations.

FINANCIAL RESULTS

• Ensures that rent collection procedures set forth by the corporate broker are followed and benchmarks are achieved. Ensures that the rents collected are in compliance with regulatory programs and are deposited within 3 days of receipt (or the corporate broker is notified of any delay).
• Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
• Ensures that occupancy levels are at or exceed budgeted levels and revises Marketing Plan as appropriate to maintain maximum occupancy at properties.
• Prepares annual operating and capital budgets; monitors budget performance and prepares summary reports of same.
• Reviews and insures that Budgetary Variance reports are completed in a timely manner and that all clarification comments are a valid depiction of the variance or subject matter.
• Ensures that vendor contracts are regularly reviewed and negotiated, and vendors are performing acceptably under the terms of their contracts and meet contracted insurance and bonding requirements.
• Monitors, assists, and makes recommendations to improve property operations.
• Assists in or develops corrective programs to ensure physical and fiscal well-being of the apartment communities.

PROPERTY STANDARDS & REGULATORY COMPLIANCE

• Ensures that all regulatory compliance requirements and reporting are followed, monitored, and completed.
• Ensures that physical guidelines are achieved at each property in accordance with expectations of ownership and Property Management Operations Manual.
• Adheres to the preventative maintenance schedule established for each property.
• Oversight of unit turns while ensures timeliness of rent readies and conformance with high quality standards.
• Ensures that fair housing laws and affirmative marketing requirements are adhered to at each property.
• Physically ins