Finance and Accounting

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

 At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

 

We are looking for a detail-oriented Accounting and Payments Specialist to support our Finance team with daily payment processing, reconciliation, reporting, and related accounting activities.

This role will provide day-to-day backup and support to the Payment Processing Coordinator, while also assisting the Finance Director with financial reconciliation and month-end reporting. The successful candidate will work with large volumes of financial information across multiple systems and payment processors, making accuracy, organization, and accountability essential.

This is a hands-on opportunity for an accounting or finance professional who is comfortable working with numbers, spreadsheets, reconciliations, and deadline-driven processes.

 

Location: USA – Remote

Schedule: 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM

 

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

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POSITION RESPONSIBILITIES

Key Responsibilities:

• Provide daily backup and support to the Payment Processing Coordinator with high-volume payment processing activities.
• Reconcile payment activity across 10+ payment processors and investigate discrepancies.
• Track and manage NSFs and chargebacks.
• Process payment batches accurately and within required deadlines.
• Prepare daily client remittances.
• Process and issue refunds in accordance with established procedures.
• Assist with bank reconciliations and related financial activities.
• Reconcile processor reports, collections, bank statements, and client payable balances.
• Assist with month-end financial reporting and reconciliation activities.
• Maintain accurate financial records and documentation.
• Work across multiple systems and payment platforms to research and resolve discrepancies.
• Cross-train on payment processing and finance functions to provide reliable backup coverage.
• Support the Finance team with additional accounting and reconciliation activities as required.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• High school diploma with relevant experience or a degree in Accounting, Finance, Business, or a related field.
• Approximately 5 years of relevant experience in accounting, finance, payment processing, banking, reconciliation, or a related field.
• Strong Excel and spreadsheet skills.
• Demonstrated experience with financial reconciliation and working with large amounts of financial data.
• Strong attention to detail and a high level of accuracy.
• Comfortable working with multiple systems, payment processors, and financial accounts.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage daily deadlines and prioritize competing tasks.
• Strong ability to identify, investigate, and resolve discrepancies.
• Ability and willingness to learn multiple systems and processes.
• Ability to cross-train and provide dependable backup support for payment processing and finance functions.
• Payment processing, accounting, banking, or financial reconciliation experience is preferred.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telep