Principal Employee Relations Consultant

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Responsible for the implementation of ER strategies, programs and policies which promote productive and positive relationships between managers, employees and co-workers by helping to prevent and resolve issues between individuals.

• Responsible for following ER related policies and procedures in a consistent and expedient manner to ensure that employees are treated fairly and actions taken are in compliance with Company policy and government regulations. 

• Educates appropriate audiences with the goal of minimizing legal risk, preventing the unfair treatment of employees and addressing ER issues.  Works on local ER projects and cross-functional ER projects. 

• Applies a deep understanding of ER processes, function and technical aspects of employee relation. Understands, articulates and implements ER best practices minimizing risks and unfair treatment.

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. 

How You’ll Do It

• Intakes and investigates formal employee complaints and recommends action. Provides advice and counsel to employees to help them address issues with co-workers and management, including facilitation of mediation between parties. 

• Advises and guides managers in assigned business units to address employee performance and conduct issues. Provides guidance, review and approval of corrective actions, and recommendations for termination. 

• Consults with management and leadership on reorganizations and position eliminations. Evaluates and provides counsel on legal risk and mitigation. Ensures the fair treatment of employees. 

• Advises Managers and employees on issues related to policy interpretation, employment law and/or compliance situations and the handling of workplace threat situations.  

• Consults with managers on reorganizations and position eliminations - evaluating and providing counsel on legal risk and mitigation, and to ensure fair treatment of employees. 

• Leads local ER projects and may lead cross-functional projects.  

• Handles miscellaneous ER activities such as conducting exit interviews; conducting ER related training for managers; maintaining ER records and producing ER Reports; and handling the most complex LOA matters, accommodations and return to work issues.  

• Responsible for mentoring staff and business partners by providing expert knowledge on applicable law, compliance, policy and/or procedures while cultivating and maintaining collaborative partnerships.   

Qualifications You’ll Need
The Basics

• Bachelor’s Degree in Human Resources, Psychology, Business Administration and Management, English Literature or related.