Field Installation Project Manager II, 3rd Eye (Remote)

Job Description:

Job Title: Field Installation Project Manager II

Company: Environmental Solutions Group - 3rd Eye

Location:  Remote

Reports to: Senior Manager, 3rd Eye Installations

Department:  Sales and Marketing

COMPANY SUMMARY:

3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet. Our technology is the cornerstone of our industry, and our customers use it to improve their fleet safety, and operational and maintenance performance.

POSITION SUMMARY:

The Field Installation Project Manager II is responsible for planning, budgeting, overseeing, documenting, and communicating all aspects of service and installation projects. These types of projects will include managing contractually obligated external organizations responsible for the successful installation of our products to our customer’s specifications. These organizations include 3rd party contractors directly sourced from ESG (Environmental Solutions Group), original equipment manufacturers, sister company factory installers, internal installation teams, and dealer business partners. This position relies on excellent verbal and electronic communication skills to coordinate activities, schedule resources, and identify and resolve project issues as they arise.  This position will develop detailed timelines, activities, and tasks and hold team members accountable for performing the required responsibilities for on-target execution of projects. This position is responsible for reporting the project status to internal stakeholders and customers reliably. The successful candidate can internalize substantial amounts of data from multiple sources, handle and track multiple activities, often simultaneously, and summarize data points into succinct actionable items.

ESSENTIAL JOB FUNCTIONS INCLUDE:

• Successful management of the relationship with installation partner organizations, ensuring quality installation deliverables for our customers with an expected success target of 95%.
• Responsible for ensuring Installation Partner Organizations are trained and utilizing defined processes as per ESG standards.
• Managing Installation Partner Organization communications and ensuring resolution to concerns within 24-hours of escalation. 
• Responsible for managing all aspects of service and installation projects, including budgeting, timing, and resource allocation.
• Communicates both verbally and electronically to internal stake holders and external customers the status, issues, resolutions, and activities of projects.
• Develops detailed timelines, resource requirements, equipment needs and schedules activities for the service and installation teams.
• Responsible for meeting forecast goals provided by sales.
• Responsible for providing information and analysis to 3rd Eye’s Service and Installation department and developing and executing solutions as problems or issues arise.
• Responsible for activities of the Project Analyst to provide direction and guidance on the development of reports and metrics.
• Responsible for communicating daily metrics and status of all projects, as needed.
• Works with Installation team to gather information and provide updates for on-going projects.
• Develops and improves processes for the departments as needed to reduce variability and manage activities.
• Supports other departments in costing and pricing analysis as needed.
• Helps Finance and Accounting department with monthly financial closings as requested.
• Travel is required up to 25%.

JOB SPECIFICATIONS:

• Bachelor’s degree in information management, Information Systems, Business or Technical field or equivalent experience is required.

• Minimum of 2-4 years’ experience in a project management role.
• Waste industry experience is a plus.
• Previous experience with chassis and/or body manufacturers is a plus.
• Experience with Salesforce and Salesforce for Field Service is a plus.
• Experience with JDE is a plus.
• Very strong working knowledge of Excel, PowerPoint, and other MS Office applications required.
• Requires strong analytical abilities, as well as ability to effectively communicate with non-technical people.
• Strong control of work processes from beginning to end is necessary. The job demands fast, but carefully thought-out results.
• Experience working closely with and/or managing se