C002672 Implementation Manager (NS) - FRI 10 Feb

Deadline Date: Friday 10 February 2023

Requirement: Implementation Manager

Location: Braine L'Alleud, BE

Full time on-site: Yes

NATO Grade: A/75

Total Scope of the request (hours): 836 (2023 Option: 418)

Required Start Date: 13 March 2023

End Contract Date: 31 December 2023

Required Security Clearance: NATO SECRET

Specific Working Conditions:

• The default working location will be NCI Agency Braine l'Alleud Belgium, offices.
• Occasionally, the implementation manager will be required to travel off-site to other NATO locations, as required by the Project Manager or on own initiative. TDY will require the authorisation of the Project Manager and costs will be supported by the Project also with the authorisation of the Project Manager

Duties & Role:

Implementation planning and execution

• Liaise with Stakeholders (Purchaser's Project Manager, Service Delivery Manager and Engineering staff, Requirements' holder ACO J6 and Customer Support Units (CSUs)) on the planning of the refreshment activities (main one-by-one replacement of HW assets) as required.
• Coordinate distribution of HW assets in conjunction with NATO CIS Support Sustainment Centre (CSSC) and local HQs.
• Create and maintain a master installation and HW distribution plan.
• Prioritize and balance refreshment based on local HQs end-user and CSUs availability and availability of HW assets as batches of HQ equipment are received at CSSC during the procurement process that will be running in parallel.

Approved Service Interruptions

• Assist the Change Coordinator during the Approved Service Interruption process.

Reporting

• Produce a Progress Review Report (PRR) on a periodical basis, normally once per week and ad-hoc as required by Project Manager or on own initiative, on the overall progress of the implementation and, in particular, of the following points: Date of checkpoint; Period covered; Follow-ups from previous reports; Activities during the period; Products completed during the period; Work planned for the next period; Products to be completed during the next period; Status of the documentation; Identified risks (issue and risk logs), impacts, and management plan; and Lessons Learned.
• The Implementation Manger shall organise and participate in a Progress Review Meeting (PRM) scheduled and chaired by the Project Manager every month at NCI Agency, Braine l'Alleud, Belgium.
• The normal PRM agenda proposed by the Contractor to the Purchaser for approval shall include (non exhaustive list): Minutes of previous PRM; The Implementation Manager's presentation of the Progress Review Report; Review of the implementation risks and outstanding issues; Review of actions; Schedule Review.

Documentation

• Preparation and maintenance of shipment and installation plans.
• Preparation of installation and acceptance reports.
• Collection and organization of project related material (e.g. Material Data Sheets (MDS), Certificates Of Conformance, Tempest Certificates, signed installation and acceptance reports, etc) including the updating lists of users and assets.
• Preparation of ordinary (PRR) and ad-hoc reports related to the assigned activities.
• Act as the Document Controller to guarantee the completeness (i.e. checking that every document has been produced), quality (i.e. checking formatting and compliance with templates) and archival (i.e. checking that every document has been archived in the right place) of the documents produced by in relation with this refreshment activity. Maintenance of the existing documentations and adjustments, during the whole life cycle of the product.

Meetings

• Organizing and attending different meetings with the internal staff and the Customers and End-users as required, as instructed by the Project Manager and on own initiative.
• Assist the Project Manager to prepare presentations and or reporting material

Requirements

Skill, Knowledge & Experience:

For this Implementation Manager position NDWC is looking for experienced Project Manager incumbents who can be productive from the early beginning and who have proven knowledge and experience on implementation of IT projects. The related labour requires the following qualifications:

• The candidate must have a currently active NATO SECRET security clearance
• A higher secondary education and completed higher voca